Windows 10: trusted admin illegal use, product key

i received a dell computer as a gift with microsoft pro 10 i believe that person left himself as trusted admin and i saw my files wiped, isnt this illegal? what do i do? how do i find my product key to get into outlook?

:)

 

i know the product id but forget the product key

Hello,





There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:

• Press Windows key + X
• Click Command Prompt (admin)
• Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
• Then hit Enter

The product key will be revealed, copy the product key then enter it.

Give us an update on what happens.

 

Convert a Windows 8pro product key to a Windows 10pro produkt key

Hi Andre,

Thank you for contacting Microsoft community.

I suggest you to Uninstall the license using the following steps.

• Press Windows key + X
• Click Command Prompt (Admin)
• At the command prompt, type: slmgr.vbs -upk
• Press Enter, this will uninstall the product key from the computer.

Further on, install Windows 8.1 activate the copy with the product key on the new machine. Then again upgrade the same to Windows 10 using Window Update or Media Creation Tool.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Product Key illegible, Toshiba laptop

Just some thoughts.

Are any of these letters and numerals legible ???

You could try a magnifying glass whilst highlighting the sticker with a LED torch.

Place the torch light at different angles around the sticker.

Do the same with the magnifying glass.

Try all angles.

There have been times that i have managed to retrieve the Product Key using this method.

By the way when you say it wont boot what is actually happening ???

Does it show anything at all on the screen when trying to boot.

• Have you tried to get it into Safe Mode using the F8 Key. ( You might be able to do a restore or recovery from there ).
• Try entering the BIOS using the DELETE Key.

• To enter Safe Mode and or the BIOS repetitively tap the Keys that i have mentioned at one second intervals whilst starting the laptop.

( As the laptop is 10 years old i wonder if the BIOS / CMOS 3Volt Button Cell Battery is still functioning, which i doubt )

When this 3 volt button cell dies the computer will be unable to remember its hardware settings but this usually promotes a on screen error relating to BIOS and Date / Time Settings at boot.

The below link supplied lists what the F Keys ( function keys ) do.

Though some of these may not correspond to your Toshiba Laptop as we don`t know the Model Number.

F8 Key – Guide for Windows XP, Vista, 7, 8