Windows 10: Trying to activate Windows 10 after switching hardware, cannot talk to an agent for support...

Discus and support Trying to activate Windows 10 after switching hardware, cannot talk to an agent for support... in Windows 10 Updates and Activation to solve the problem; I am a single father, trying to finish up my last semester of college. I had a laptop that I got when I started school that has gotten too bogged down... Discussion in 'Windows 10 Updates and Activation' started by Sorrell596, Jan 22, 2020.

  1. Trying to activate Windows 10 after switching hardware, cannot talk to an agent for support...


    I am a single father, trying to finish up my last semester of college.
    I had a laptop that I got when I started school that has gotten too bogged down and slow to do my schoolwork with computer programming/cyber security.

    For Christmas, my little brother gave me his old custom built PC, and I upgraded the motherboard, RAM, and processor, along with getting my own temporary hard drives for it. I plan on putting my old hard drive into the new PC at some point


    I didn't have the money to get an external drive to backup my files properly from my laptop, so I installed Windows 10 Pro the license I had on my laptop to get the desktop set up and running until I could get the chance to back up my files and install Linux Mint on it.

    I finally got all my files backed up yesterday and did a fresh install on my laptop, so today I am trying to get my license transferred to my new desktop.

    I go to Settings > Update and Security > Activation > Troubleshoot
    The troubleshooter simply says "We weren't able to activate windows on this device".

    Since I have removed windows 10 from my laptop and effectively changed the hardware I am using, I select the "I have changed hardware on this device recently", select my old laptop as the "this is the device i'm using right now", and select activate.
    The next screen simply says "Unable to activate Windows", and has a "learn more" link.

    The learn more link takes me to a page with information that i'm already aware of, so I've tried using the "Get help" app to speak with a Microsoft representative, and I go through all the automated troubleshooting options, and it starts trying to connect me, but never does.
    I waited for almost 45 minutes and nothing happened.

    I currently do not have an active phone number to call the number for support, so I suppose my question is this:
    Is there a support email that I can send my question to and speak with an actual person?
    Can I use Skype or some other VoIP service to contact them through?
    If I went about this wrong, am I simply going to have to pay for another Windows 10 Pro license, even though I've removed the entire operating system and license on the machine I originally put it on?
    And lastly, if that's the case, is there a way I can do this better in the future? I'd rather not pay $200 + the cost of the computer when I inevitably have to get a new one.

    I'm pretty new to switching operating systems/devices I've never had any large and important files on previous computers, so I've never had to use more than a USB to transfer the "important" files from one system to another.


    Any advice and help would be greatly appreciated!
    I just want to make sure I'm using a genuine copy of Windows, so if I have to purchase one, I will do so as soon as I get the money

    :)
     
    Sorrell596, Jan 22, 2020
    #1

  2. talk to an agent but country is not listed

    I am having activation problems and need to talk to an agent but my country is Barbados and it's not listed
     
    TomFountain, Jan 22, 2020
    #2
  3. Taskbar bug: switching to another window -will not appear at the front


    Follow either of these steps to fix the issue with the Active window hiding behind.

    Method 1:
    I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

    1. Press Windows key + X key and click on Control Panel.
    2. Select or click Ease of Access.
    3. Click or tap onEase of Access Centre.
    4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
    5. Check if issue is resolved.
    Method 2:
    I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

    1. Press “Windows key + X” and click on “Device Manager”.
    2. In the list of devices, you should see the touchpad drivers.
    3. Right click on the device and then select "Uninstall".
    4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
    5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.
     
    ChojiTiger, Jan 22, 2020
    #3
  4. csatennis Win User

    Trying to activate Windows 10 after switching hardware, cannot talk to an agent for support...

    Taskbar bug: switching to another window -will not appear at the front


    I have been trying to fix this for months. Your solution Method 1 seemed to work. THANK YOU!!!!

     
    csatennis, Jan 22, 2020
    #4
Thema:

Trying to activate Windows 10 after switching hardware, cannot talk to an agent for support...

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