Windows 10: Trying to burn a CD using Windows Media Player

Hello,


I am trying to burn a music CD from Windows Media Player. I verified that I am using the current version. When I click on burn, I get an error message saying "Windows Media cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list."


There is no icon next to the music file. I have clicked on each file and do not see an icon. I purchased all my music from Amazon and it is downloaded in my computer.


I have previously burned a music CD with no problem using other songs, so I know it has something to do with the songs on this list. My question is, how can I determine what song is getting me the error message?

:)

 

Burning CD with Windows Media Player

Hi Carey,

Thank you for posting your query in Microsoft Community.

I will be glad to assist you with this.

Firstly, Windows Media Player requires that content intended to be burned to discs be first stored on the computer's hard disk. Therefore, I would suggest you to copy all the songs to a folder first and then proceed to the next step.

Once that is done, I would suggest you to refer to the help article below for steps to burn the CD and check if it helps.

Burn a CD or DVD in Windows Media Player: frequently asked questions


In response to your query, please note that the track information will or will not show depending on the file or whether it is being played on a Text-enabled CD player.

Get back to us with the result. We will be glad to help if you need further assistance.

 

BURNING CDS WINDOWS MEDIA PLAYER

Hi,

I appreciate your efforts.

• Are you able to play other audio/video and online audio/video with out any issues?
• Are you able to play other audio/video on Media Player without any issues?

As I can see from the title you are using Media Player to play the CDs. Try to play from other apps available and check if it works fine.

It could be either an issue with Media Player or the way you have burned it to the CD or with the sound card.

Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-us/windows/burn-cd-dvd-media-player#1TC=windows-10

For reference:

Try all the steps provided in the link below and check if it helps.

Fix sound problems:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope this helps in resolving the issue with Sound. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

Unable to burn audio cd in Windows Media Player

Hello,

I realize the inconvenience you are experiencing with Windows media player. I will certainly help you.

I suggest you to follow the methods below and check if it helps:

Method 1: Troubleshooting.

Step 1: Run Windows Media player
troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to
  Start icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type
  Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-gb/windows/burn-cd-dvd-media-player#1TC=windows-10

Let us know the results. We will be glad to assist you further.

Thank you.