Windows 10: Trying to close my mums account as she has passed away.would like to speak to someone

Discus and support Trying to close my mums account as she has passed away.would like to speak to someone in Windows 10 Software and Apps to solve the problem; Trying to close.my mums account as she has passed away would like to.speak with someone... Discussion in 'Windows 10 Software and Apps' started by Catherine Ross1, Jan 4, 2024.

  1. Trying to close my mums account as she has passed away.would like to speak to someone


    Trying to close.my mums account as she has passed away would like to.speak with someone

    :)
     
    Catherine Ross1, Jan 4, 2024
    #1

  2. Trying to close my mums account as she has passed away.would like to speak to someone

    Trying to close.my mums account as she has passed away would like to.speak with someone
     
    Catherine Ross1, Jan 5, 2024
    #2
  3. Chris Tu Win User
    How do I close an account for my mother who passed away in May 2021?

    After my mum passed away in 2021 I deleted all personal information from her laptop and it hasn't been used since. The laptop is still functioning and I'd like to be able to use it. I know the pin in order to log on to the laptop but I can't recall the password for her Microsoft account so I'm unable to get any further. The email account associated with her Microsoft account was closed and I am unable to answer the other security questions in order to log in to her account to close it that way.
     
    Chris Tu, Jan 5, 2024
    #3
  4. Trying to close my mums account as she has passed away.would like to speak to someone

    Trying to close my mums account as she has passed away.would like to speak to someone

    Sorry for your loss.

    But we don't work for Microsoft; we are mainly volunteers here.

    This Microsoft advice may assist you.

    Accessing Outlook.com, OneDrive and other Microsoft services when someone has died.

    Accessing Outlook.com, OneDrive and other Microsoft services when someone has died - Microsoft Support

    @@@@@@@@@@@@@@@@@@@@

    Microsoft are very protective of Account Holder's information.

    And this relates to passwords for computer/laptop accounts to sign-in to Windows, BIOS, etc..

    Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

    Here is the Microsoft Information outlining that Policy:

    Redirecting

    Regards.
     
    Bill Smithers, Jan 5, 2024
    #4
Thema:

Trying to close my mums account as she has passed away.would like to speak to someone

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