Windows 10: trying to connect my microsoft sculpt ergonomic desktop to my blue tooth ? won't work

Is there not a instruction manual for this. I don't even know how to turn them on.

:)

 

Sculpt ergonomic desktop - Replacement

Hi,



Thank you for writing to Microsoft Community forum.

• What is the version of Windows installed?
  

I suggest you to get in touch with the Microsoft Hardware
Support to know about the replacement criteria. Meanwhile, you may also go through the
Warranty Limit Manual given under Sculpt Ergonomic Desktop.



Regards,

 

Microsoft Sculpt Ergonomic Desktop battery life

Hi!

Some time ago I bought Microsoft Sculpt Ergonomic Desktop Keyboard and Mouse, and I see that battery life less than expected.

I can see that laser on mouse blinking blue after long time of inactivity, so mouse working even if PC turned off for a long time.

I cant find any information in documentation about battery saving.

How can you tell if keyboard and mouse goes to sleep to preserve battery life?

Or even if Microsoft Sculpt Ergonomic Desktop goes to sleep at all?

 

Sculpt Ergonomic Desktop missing keystrokes

Hello,

This issue with your Windows Sculpt Ergonomic Desktop is usually due to a corrupted or outdated device driver. However, for us to isolate the issue, we need additional information. Kindly answer the questions below:

• Have you tired to connect your keyboard to another PC to make sure that it is working properly?
• Are you getting any error messages?

In the meantime, we suggest that you run the Hardware and Device Troubleshooter. This automated tool will check the device connected to your PC for any known issue and resolve it automatically. Refer to this link to access the troubleshooter:
Find and fix problems with devices and hardware.

If no issues are found, you can download and update the latest drivers at this

link.

Should you need additional assistance, do not hesitate to get back to us.