Windows 10: trying to find my cd-rom drive

Discus and support trying to find my cd-rom drive in Windows 10 Drivers and Hardware to solve the problem; Hello. I can see the cd-rom drive on my HP Probook 450G2 but I cannot figure out how to open the drive and play an installation disk needed to set-up... Discussion in 'Windows 10 Drivers and Hardware' started by James Deuser, Nov 27, 2020.

  1. trying to find my cd-rom drive

    Hello. I can see the cd-rom drive on my HP Probook 450G2 but I cannot figure out how to open the drive and play an installation disk needed to set-up a printer? I don't see a cd-rom drive when I go to This PC or when I go to File Explorer\Disk Management. I have a C drive, a D: Recovery Image and E: HP Tools. That's all I see?

    On the right side of the computer there looks definitely a cd-rom drawer but heck if I can figure out how to open it? Thanks for your help.

    James Deuser, Nov 27, 2020

  2. DVD/CD Drive Saying CD-Rom

    My Dvd drive is listed in my device manager however it is set as cd rom in the description, it also wont open and is not set as my default drive, any suggestions?

    windows 10 if that changes anything
    LukeRobson, Nov 27, 2020
  3. CD-ROM Drive Info.

    Hi Dan,

    What's the make and model of your CD/DVD Drive? Some manufacturers put a sticker on the device where the speed and other relevant information are indicated. However, you may look into the System Information of your PC to get more details about your CD-ROM.
    If the information is not available, then we suggest that you check the details from the manufacturer's website.

    To check in System Information:

    • In the Cortana search, search for System Information and open it.
    • Under System Summary, expand Components by clicking the
      + sign.
    • Under Multimedia, click CD-ROM.
    • Look for the burning speed of your CD-ROM in the left pane.

    If the burning speed is not indicated, then we suggest that you visit its manufacturer's website for more information about the device.

    Let us know if you need further help.

    Vanessa Yar, Nov 27, 2020
  4. trying to find my cd-rom drive

    Problems with CD-ROM drive after upgrading to Windows 10.

    Hi Karen,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about accessing the CD-ROM drive on Windows 10.

    Do let us know the following to assist you better with this issue:

    • Have you made any changes to the operating system prior to this issue?

    • What exactly happens when you try to access CD-ROM drive?

    • Were you able to see any error message/ error notification with this issue?
    • Have you connected the drive to your computer and check if it is detected in Device Manager?

    I suggest you to try few of the below troubleshooting steps and check if it helps.

    Step 1: If the drive is being detected in Device Manager try the below to update the drivers:

      • Right click on Start button and select
        Device Manager.

      • Expand DVD/CD ROM drives, right click on the drivers and click on
        Update driver software.

      • Restart the computer and check if the issue persists.

    Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device options from the list.
    • Click Next to run the Hardware and Device Troubleshooter.

    Hope it helps. Reply to the post with an updated status of this issue and required information for further assistance.
    Deepika Gowda, Nov 27, 2020

trying to find my cd-rom drive

  1. trying to find my cd-rom drive - Similar Threads - trying find rom


    in Windows 10 Drivers and Hardware
  3. cd rom drive

    in Windows 10 Drivers and Hardware
    cd rom drive: hi just wondering at all if there is a cd rom drive on a lenovo laptop windows 10
  4. DVD/CD-ROM drive

    in Windows 10 Drivers and Hardware
    DVD/CD-ROM drive: After Win 10 ran update on 31 May 2020, my DVD/CD-ROM drive disappeared from My PC devices. It runs if I insert a disc, but it doesn't play. Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged. Code 19...

    in Windows 10 Drivers and Hardware
    CD ROM DRIVE ISSUE: HI EVERYONE GOOD DAY I have a problem on DVD ROM driver in my windows 10 pro after update to ver 1909, OS BUILD: 18363.9 now no DVD rom shown on my computer trying to update using device manager online but nothing happens and I use troubleshoot also nothing...
  6. CD-ROM drive

    in Windows 10 Drivers and Hardware
    CD-ROM drive: My computer crashed after updating windows 10. I downloaded the ISO recover and got my computer reprogramed. But it never recovered my CD-ROM drive. I have the option of using it in my bios boot menu but no where else. How do I recover my CD-ROM drive on my computer....
  7. CD Rom drive

    in Windows 10 Software and Apps
    CD Rom drive: I want to download a CD software disc. How do I open the CD Rom door in my HP computer with Microsoft 10?
  8. DVD/CD Rom Drive

    in Windows 10 Drivers and Hardware
    DVD/CD Rom Drive: I have a game on a DVD in my DVD ROM Drive & want to transfer the game to my computer?
  9. dvd/cd rom drive

    in AntiVirus, Firewalls and System Security
    dvd/cd rom drive: I cannot get my dvd/cd rom drive to work. I have a HP Pavilion 23-q014ld all in one computer. It says all of my drivers are up to date. I tried the pin hole to manually open the door and that doesn't work. I tried all of the steps of deleting and reloading the driver and...
  10. CD Rom Drive

    in Windows 10 Drivers and Hardware
    CD Rom Drive: My CD Rom drive will not read any CD or DVD. I've tried unintalling, etc. to no avail. Help!