Windows 10: trying to install the windows 10 version 1903 and getting an error due to INtel RST version

when I try to install the Windows 10 version 1903 update on my Dell inspiron 15 it fails due to an error stating that the intel RST driver on my device needs to be version 15.5.2.1054 or a later. I then did update the driver to a later version and did a reboot but I am still getting the error. Any input to correct this is appreciated.

:)

 

Window 10, Version 1903 May Update

Andre:

1. Why are all of the links that you listed not completed. On my computer currently it has Windows 10 Home Version 1803, installed 6/29/2018 with O.S. Build 17134.799. It has used space of 187 GB and 257 GB of free space.

I attempted to install Version 1903 Manually, through Settings/Windows Update, Windows 10 Update Assistant, and other ways without success. I have spent the better part of the past 3 days trying to get this accomplished on my laptop. It has worked on my
PC but not on the laptop.

Listed below are the different error messages that I get after the download stops each time at 90% and converts back to previous settings:

a. Windows 10, Version 1903 error message (0x80240034)

b. We couldn't install this update, but you can try again (0x800703fb)

c. We couldn't install this update, but you can try again (0xC1900101 - 0x4000D)

d. Feature update to Windows 10, Version 1903, We couldn't install this update, but you can try again (0x80070652)

If there are ways to get this latest update installed on my laptop, please let me know what I have to do in detail, step by step.

David

 

Intel RST Install Error: Platfrom not supported


I've just finished clean installing Windows 10 and I'm trying to install Intel RST ,however, I keep getting an error right at the beginning saying "Platfrom not supported". I've checked to make sure im trying to install the correct version for Windows 10( https://downloadcenter.intel.com/dow...ST-RAID-Driver ). I'm using the executable, not the F6 method version. I've also downloaded the latest Intel chipset device software.

I have attached the Install Log file. Any help would be appreciated.

IntelRSTInstall.txt

 

Intel RST service is not running

Hi,

Thank you for writing to Microsoft Community Forums.

The Intel RST service is for the Intel Rapid Storage Driver. The Intel Rapid Storage Driver provides speed for data transfer and improves the performance for SATA drives or PCIe drives.

• What is the make and model of the computer and motherboard?
  

You can follow the methods mentioned below and check if that helps:

Method 1: Changing the startup type for Service

You can try changing the startup type for the Intel RST service and check if that makes a difference. Please refer the steps mentioned below:

1. Press and hold Windows key + R, to open
   Run dialog box.
   
2. Type serivces.msc and click on
   OK.
   
3. Now, scroll down, look for Intel RST service, right click on it and click on
   Properties.
   
4. Now, under startup type select Automatic from the drop down menu.
   
5. Click on Apply and OK.
   

Method 2: Updating the drivers manually

You can try downloading the latest version of Intel Rapid Storage Driver from the

Intel Website and check if that helps. However, I would suggest checking with the motherboard manufacturer website as well.

If you are using RAID configuration, I suggest you to post your query in

TechNet forums, where we have support professionals who are well equipped with the knowledge on RAID configuration.

Nikhar Khare

Microsoft Community - Moderator