Windows 10: Trying To Pair Keyboard & Mouse To Replacement Transceiver

Discus and support Trying To Pair Keyboard & Mouse To Replacement Transceiver in Windows 10 Drivers and Hardware to solve the problem; Hello, I have a keyboard and mouse • Microsoft Wireless Keyboard 3000 v2.0 • Microsoft Wireless Mouse 5000 and their USB Transceiver broke. So I... Discussion in 'Windows 10 Drivers and Hardware' started by pepanee, Nov 29, 2017.

  1. PEPANEE
    pepanee Win User

    Trying To Pair Keyboard & Mouse To Replacement Transceiver


    Hello, I have a keyboard and mouse
    • Microsoft Wireless Keyboard 3000 v2.0
    • Microsoft Wireless Mouse 5000

    and their USB Transceiver broke. So I ordered a used one from eBay, same exact model as a replacement. When I plug it in the computer recognizes it and installs it (whereas for the broken one, the computer states that there's a problem with the device.. hence broken). Yet I am unable to use my wireless mouse and keyboard on this transceiver. How can I pair those two to that transceiver that I got from eBay? I was so excited that it finally came in the mail, yet sadly disappointed that it did not recognized the keyboard and mouse. =(

    Please help me, Thanks

    :)
     
    pepanee, Nov 29, 2017
    #1
  2. JIMWYNNE
    JimWynne Win User

    Wireless mobile mouse 6000 receiver died

    The transceiver isn't individually replaceable. It's uniquely paired with the mouse.
     
    JimWynne, Nov 29, 2017
    #2
  3. JORDAN DOM
    Jordan Dom Win User
    Replacement transceivers

    Hi,



    The transceiver that comes with the wireless keyboard and mouse of Microsoft is paired with the particular model that you bought. To get more information on what options you have to get a replacement transceiver, you can contact our support line through
    this
    link    .



    Feel free to reach out to us for any further concerns.
     
    Jordan Dom, Nov 29, 2017
    #3
Thema:

Trying To Pair Keyboard & Mouse To Replacement Transceiver

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