Windows 10: Trying to setup fingerprint scanner on a Dell Latitude E6530.

Discus and support Trying to setup fingerprint scanner on a Dell Latitude E6530. in Windows Hello & Lockscreen to solve the problem; Hi all, I have setup and used the fingerprint scanner on this machine while it was running Win 7 Pro. Everything worked well. I have now installed... Discussion in 'Windows Hello & Lockscreen' started by RobertHelm1, Apr 1, 2019.

  1. Trying to setup fingerprint scanner on a Dell Latitude E6530.


    Hi all,


    I have setup and used the fingerprint scanner on this machine while it was running Win 7 Pro. Everything worked well. I have now installed the hard drive from another E6530 which was having hardware problems and can not get the scanner to work. The machine with hardware problems was running Win 10 1809. I installed Win 10 1809 on the machine where fingerprint worked to make sure it would activate properly and the scanner worked. Settings on the machine with the scanner now running the Win 10 from the broken machine gives me the message, "Face and fingerprint recognition are not available on this device." This is in sign-in options. The laptop does not have a camera but that did not stop it from working before.


    Does this make sense? Can anyone help?


    Thanks in advance,


    Bob

    :)
     
    RobertHelm1, Apr 1, 2019
    #1
  2. kb3wmh Win User

    Cannot Setup Windows Hello on Dell Latitude E6430

    I am trying to setup the fingerprint scanner for Windows Hello on my Dell Latitude E6430. However, when I run through the setup process, the progress bar runs to about 40% then a window pops up saying, "Sorry, something went wrong. Close Windows Hello, and
    try going through the setup again."

    I have the correct drivers installed, and I updated the reader's firmware.

    Thanks.
     
    kb3wmh, Apr 1, 2019
    #2
  3. Joker29 Win User
    Hello fingerprint scanner

    Hardware is Dell Latitude E653 with the built-in Broadcom fingerprint scanner. Windows 10 just upgraded put in the current Dell drivers, nothing in Device Manager showing an issue. Went to put in a fingerprint so login would be by fingerprint instead of
    typing password. Hello never seems to register my fingerprint. I have sat there swiping for up to 5 minutes and it just keeps saying to keep swiping. Are there any trouble shooting steps I can try? I have run the hardware trouble shooter. It claimed to have
    fixed something but it never said what.
     
    Joker29, Apr 1, 2019
    #3
  4. Galane Win User

    Trying to setup fingerprint scanner on a Dell Latitude E6530.

    Working O2Micro card reader driver for Dell Latitude E6530?


    Has anyone found a *working* SD card reader driver for Windows 10 x64 for a Dell Latitude E6530? Whatever windows installs by default seems to be a dummy or stub driver. It shows no problems but doesn't actually work. Plug a card in and it makes the sound but doesn't appear in Explorer or anywhere else.

    I tried Dell's driver for an O2Micro card reader for the Latitude E6520 (and others) but that one says EVERY card has to be formatted, or says a card needs to be inserted when attempting to open the drive with a card plugged in that shows up perfectly fine on any other computer. O2 Micro OZ600xxx Memory Card Reader Driver Driver Details | Dell US <-installs without complaint but doesn't function correctly on the E6530
     
    Galane, Apr 1, 2019
    #4
Thema:

Trying to setup fingerprint scanner on a Dell Latitude E6530.

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