Windows 10: trying to update by media creation tool

Discus and support trying to update by media creation tool in Windows 10 Installation and Upgrade to solve the problem; trying to update by media creation tool downloaded ok and created iso dvd. on running i cannot keep personal files and apps it says you cannot keep... Discussion in 'Windows 10 Installation and Upgrade' started by goatty2, Nov 12, 2015.

  1. goatty2 Win User

    trying to update by media creation tool


    trying to update by media creation tool downloaded ok and created iso dvd.
    on running i cannot keep personal files and apps it says
    you cannot keep windows setting, personal files and apps because you have chosen to install windows 10 using a different language to the one you're currently using.
    even though i made sure it was english uk i downloaded and checked disc it says english uk
    any idea how to sort this
    sorry forgot to put using win10 pro

    :)
     
    goatty2, Nov 12, 2015
    #1

  2. Windows 10 update by Media Creation Tool Failure

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand that you are unable to install Windows 10. We will help you to resolve the issue.

    I suggest you to place the computer in Clean Boot state and then try to perform
    installation.

    A Clean Boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 8.1, Windows 8, Windows
    7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

    Please refer the steps given in the link below to perform a Clean Boot:

    https://support.microsoft.com/en-us/kb/929135?ppud=4&wa=wsignin1.0

    Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Nov 12, 2015
    #2
  3. Windows 10 update by Media Creation Tool Failure

    The Problem Caused By internet connection Lost For several Times!
     
    sinagavazi, Nov 12, 2015
    #3
  4. NavyLCDR New Member

    trying to update by media creation tool

    From an elevated command prompt ("run as administrator" command prompt), run:
    dism /online /get-intl

    That will verify what language version you have installed.


    trying to update by media creation tool [​IMG]
     
    NavyLCDR, Nov 13, 2015
    #4
  5. goatty2 Win User
    hi NavyLCDR this is what i got on my desktop

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    Reporting online international settings.

    Default system UI language : en-US
    System locale : en-GB
    Default time zone : GMT Standard Time
    Active keyboard(s) : 0809:00000809, 0409:00000409
    Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)

    Installed language(s): en-GB
    Type : Partially localized language, MUI type.
    Fallback Languages en-US
    Installed language(s): en-US
    Type : Fully localized language.

    I remember having a lot of problems when I first updated to win10 had to delete all the files in $WINDOWS. bt as they were corrupt.
    laptop did not have that problem ( running insider on it)

    win 10 is now updating itself
     
    goatty2, Nov 13, 2015
    #5
  6. goatty2 Win User
    windows now updated
    C:\WINDOWS\system32>dism /online /get-intl

    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0

    Image Version: 10.0.10586.0

    Reporting online international settings.

    Default system UI language : en-US
    System locale : en-GB
    Default time zone : GMT Standard Time
    Active keyboard(s) : 0809:00000809, 0409:00000409
    Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)

    Installed language(s): en-GB
    Type : Partially localized language, MUI type.
    Fallback Languages en-US
    Installed language(s): en-US
    Type : Fully localized language.

    The operation completed successfully.
     
    goatty2, Nov 13, 2015
    #6
  7. Kyhi Win User
    there are two English ISO's

    one is EN-USA
    the other is EN- International

    you downloaded the wrong English version for your current PC
     
  8. NavyLCDR New Member

    trying to update by media creation tool

    Assuming with the Engligh -US version which is what you have installed?
     
    NavyLCDR, Nov 13, 2015
    #8
  9. goatty2 Win User
    if i remember correct when i updated from win 7 ultimate to win 10 and all the problems i had ,i had to install the english uk pack to get it to work and removed the english us version
    to sort it will mean a clean install which will a pain with all the programs i have installed
     
    goatty2, Nov 13, 2015
    #9
  10. Kyhi Win User
    you are in UK
    so the version is most likely

    <File id="321754">
    <FileName>10586.0.151029-1700.th2_release_CLIENTMULTI_RET_x64fre_en-gb.esd
    <LanguageCode>en-gb
    <Language>English (United Kingdom)
    <Edition>Professional
    <Architecture>x64
    <Size>2756346646
    <Sha1>1411d5bb40764a6ebde4b536483c22aaa30b489c
    <FilePath> http://fg.ds.b1.download.windowsupda...aaa30b489c.esd

    <File id="321768">
    <FileName>10586.0.151029-1700.th2_release_CLIENTMULTI_RET_x86fre_en-gb.esd
    <LanguageCode>en-gb
    <Language>English (United Kingdom)
    <Edition>Professional
    <Architecture>x86
    <Size>2129409370
    <Sha1>d001af556d461b247643fb726172d3817d8481d3
    <FilePath> http://fg.ds.b1.download.windowsupda...817d8481d3.esd
     
  11. goatty2 Win User
    thanks i might give it a try tomorrow when i got more time
     
    goatty2, Nov 13, 2015
    #11
  12. goatty2 Win User
    tried that and when trying to make iso it says file corrupt, so trying iso i have on dvd
     
    goatty2, Nov 14, 2015
    #12
  13. goatty2 Win User

    trying to update by media creation tool

    installed but not clean install and result
    C:\WINDOWS\system32>dism /online /get-intl

    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0

    Image Version: 10.0.10586.0

    Reporting online international settings.

    Default system UI language : en-GB
    The UI language fallback is : en-US
    System locale : en-GB
    Default time zone : GMT Standard Time
    Active keyboard(s) : 0809:00000809, 0409:00000409
    Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)

    Installed language(s): en-GB
    Type : Partially localized language, MUI type.
    Fallback Languages en-US

    The operation completed successfully.
     
    goatty2, Apr 4, 2018
    #13
Thema:

trying to update by media creation tool

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