Windows 10: Trying to update from Windows 10 20H2 to 2021 May I can't keep apps and data

Discus and support Trying to update from Windows 10 20H2 to 2021 May I can't keep apps and data in Windows 10 Installation and Upgrade to solve the problem; After running the Windows 10 2021 May update i get this message saying that I have no option to keep my personal data, apps, configurations, etc...... Discussion in 'Windows 10 Installation and Upgrade' started by DimasSC, Jun 22, 2021.

  1. DIMASSC
    DimasSC Win User

    Trying to update from Windows 10 20H2 to 2021 May I can't keep apps and data


    After running the Windows 10 2021 May update i get this message saying that I have no option to keep my personal data, apps, configurations, etc... Why¿?¿?

    :)
     
    DimasSC, Jun 22, 2021
    #1
  2. KCAV45
    KCav45 Win User

    Windows Update Manager not updating

    Available updates:
    · 2021-03 Cumulative Update for Win 10 ver. 20H2 (K8500080) Status: Down loading – 0 %
    · 2021-01 Update for Windows 10 ver. 20H2 (KB4023057) Statue: Pending install

    If you were in this situation, what would you do to get the Update Manager to make these updates?
    • There is 43.8 GB available disk space.
    • Deployment Image Servicing and Management tool completed successfully
    • Windows Resource Protection did not find any integrity violations.
    What do you think is the cause of the problem?
    What steps should be taken to solve the problem?
     
    KCav45, Jun 22, 2021
    #2
  3. BRINK
    Brink Win User
    New AT&T Surface Duo firmware update released - April 27, 2021

    Source: https://support.microsoft.com/en-us/...9-32982b5665f1

    See also: New Surface Duo firmware update released - April 20, 2021
     
    Brink, Jun 22, 2021
    #3
  4. DAVEM121
    DaveM121 Win User

    Trying to update from Windows 10 20H2 to 2021 May I can't keep apps and data

    Update History is not showing v.20H2

    Hi Dominic

    I am Dave, an Independent Advisor, I will help you with this . . .

    This is normal behavior in Windows 10, typically when you install a Feature Update like 20h2, the update history is wiped, this is to prevent the user from trying to uninstall an update that was prior to the Feature Update, which would de-stabilize Windows
    10, the list should start building again, when some updates are applied to version 20h2 . . .
     
    DaveM121, Jun 22, 2021
    #4
Thema:

Trying to update from Windows 10 20H2 to 2021 May I can't keep apps and data

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