Windows 10: TurboTax 2020 updates but doesn't open; runs in safe mode

Turbo Tax 2020 Home and Business installed and updated, but when it restarts the initial window appears then goes away and the program doesn’t open. It runs in safe mode with networking.


I re-installed the 2019 Turbo Tax program and it does the same.


The installation works on my laptop but not my desktop. Both are the same fully updated version of Windows 10. Desktop is "Pro." Laptop is "Home."


I spent 1.5 hrs with Intuit and they took me through all the steps I had already performed, to no avail. Their support didn't go beyond installation procedures, and that was a disappointment.


This is from my Event Viewer:


Application: TurboTax.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at <Module>.zapApp.ExitAppzapApp*
at IntuitTaxInterop.AppManager.!AppManager
at IntuitTaxInterop.AppManager.DisposeBoolean
at TurboTax.App.UniversalUnhandledExpectionHandlerImplSystem.Object, System.Exception
at TurboTax.App.App_DispatcherUnhandledExceptionSystem.Object, System.Windows.Threading.DispatcherUnhandledExceptionEventArgs
at System.Windows.Threading.Dispatcher.CatchExceptionSystem.Exception
at System.Windows.Threading.Dispatcher.CatchExceptionStaticSystem.Object, System.Exception
at System.Windows.Threading.ExceptionWrapper.CatchExceptionSystem.Object, System.Exception, System.Delegate
at System.Windows.Threading.ExceptionWrapper.TryCatchWhenSystem.Object, System.Delegate, System.Object, Int32, System.Delegate
at System.Windows.Threading.Dispatcher.LegacyInvokeImplSystem.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32
at MS.Win32.HwndSubclass.SubclassWndProcIntPtr, Int32, IntPtr, IntPtr
at MS.Win32.UnsafeNativeMethods.CallWindowProcIntPtr, IntPtr, Int32, IntPtr, IntPtr
at MS.Win32.HwndSubclass.DefWndProcWrapperIntPtr, Int32, IntPtr, IntPtr
at MS.Win32.UnsafeNativeMethods.CallWindowProcIntPtr, IntPtr, Int32, IntPtr, IntPtr
at MS.Win32.HwndSubclass.SubclassWndProcIntPtr, Int32, IntPtr, IntPtr


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