Windows 10: Turn off PIN Login

I just rec'd my laptop that was supposed to have Win 10, but had Win 11 instead. I want to turn off PIN login, but the button to remove is grayed out. Contacted HP tech support & was told it was a software issue & I needed to contact SmartFriend. I purposely chose a laptop that advertised as having Win 10 b/c I knew Win 11 had issues & now I'm stuck w/a crappy OS & no support from HP.

:)

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

Unable to login using The login PIN

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to change the pin and check fi it helps.

• In the login page next to “PIN password option”.
• You will find “Other sign in options”, click on it will prompt you for regular password.
• Enter regular password and login to the computer.
• I suggest you to click on the Start Menu
  and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Under the “PIN tab” click on “ADD” option.
• It will prompt you for current pin password and new password, please provide
  new password then apply the changes, restart
  the computer and check if it works.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows Hello & Pin Login NOT displaying on Login Screen

Hi,

Thank you for writing to Microsoft Community Forums.

Sorry for the delay in response.

I appreciate your effort in trying to fix the issue with the missing features on login screen.

1. Which security software is installed on your device?
2. Is your device connected to domain network?

Please try the below suggested steps and check if the required sign in options are available from login screen.

Enable sign-in using PIN from group Policy editor

1. Open Local Group Policy Editor. To do so, type gpedit.msc
   in the run command (Windows + R key).
2. Navigate to Computer Configuration\Administrative Templates\System\Logon.
3. In the right pane, double click on Turn on convenience PIN sign-in policy
   to edit it.
4. Select Enabled option from Turn on convenience PIN sign-in window.
   
5. Click on Apply, OK and close the window.
6. Restart the device and check if the sign-in using PIN is available on the login screen.

Enable sign into Windows 10 using Biometrics from Local Group Policy editor

1. Open Local Group Policy Editor. To do so, type gpedit.msc
   in the run command (Windows + R key).
2. Navigate to Computer Configuration\Administrative Templates\Windows Components\Biometrics.
3. In the right pane of Biometrics, double click on Allow users to log on using biometrics.
4. Select Enabled option from Allow users to log on using biometrics window.
5. Click on Apply, OK and close the window.
6. Restart the device and check if the sign in using Biometrics is available on the login screen.

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

Muralidhar

Microsoft Community Moderator