Windows 10: Twitter introduces new labels for misleading COVID-19 Tweets

Brink · May 12, 2020

In serving the public conversation, our goal is to make it easy to find credible information on Twitter and to limit the spread of potentially harmful and misleading content. Starting today, weâre introducing new labels and warning messages that will provide additional context and information on some Tweets containing disputed or misleading information related to COVID-19.

In March, we broadened our policy guidance to address content that goes directly against guidance on COVID-19 from authoritative sources of global and local public health information. Moving forward, we may use these labels and warning messages to provide additional explanations or clarifications in situations where the risks of harm associated with a Tweet are less severe but where people may still be confused or misled by the content. This will make it easier to find facts and make informed decisions about what people see on Twitter.

New labels and warnings

During active conversations about disputed issues, it can be helpful to see additional context from trusted sources. Earlier this year, we introduced a new label for Tweets containing synthetic and manipulated media. Similar labels will now appear on Tweets containing potentially harmful, misleading information related to COVID-19. This will also apply to Tweets sent before today.

These labels will link to a Twitter-curated page or external trusted source containing additional information on the claims made within the Tweet.

Depending on the propensity for harm and type of misleading information, warnings may also be applied to a Tweet. These warnings will inform people that the information in the Tweet conflicts with public health expertsâ guidance before they view it.

While false or misleading content can take many different forms, we will take action based on three broad categories:

Misleading information â statements or assertions that have been confirmed to be false or misleading by subject-matter experts, such as public health authorities.

Disputed claims â statements or assertions in which the accuracy, truthfulness, or credibility of the claim is contested or unknown.

Unverified claims â information (which could be true or false) that is unconfirmed at the time it is shared.

*We will continue to introduce new labels to provide context around different types of unverified claims and rumors as needed.

How will we identify these Tweets?

Our teams are using and improving on internal systems to proactively monitor content related to COVID-19. These systems help ensure weâre not amplifying Tweets with these warnings or labels and detecting the high-visibility content quickly. Additionally, weâll continue to rely on trusted partners to identify content that is likely to result in offline harm. Given the dynamic situation, we will prioritize review and labeling of content that could lead to increased exposure or transmission.

Weâll learn a lot as we use these new labels, and are open to adjusting as we explore labeling different types of misleading information. This process is ongoing and weâll work to make sure these and other labels and warnings show up across Twitter. Embedded Tweets and Tweets viewed by people not logged into Twitter may still appear without a label.

Serving the public conversation remains our overarching mission, and weâll keep working to build tools and offer context so that people can find credible and authentic information on Twitter.
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Source: Updating our Approach to Misleading Information

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Brink · May 12, 2020

Google launches new website for COVID-19 information and resources

Since the beginning of the year, search interest in COVID-19 has continued to climb around the world. Right now the disease is the largest topic people are looking for globally, surpassing even some of the most common and consistent queries we see in Search.

As this public health crisis has evolved into a pandemic, information needs are continuing to change, differing from region to region. When COVID-19 was declared a public health emergency by the World Health Organization (WHO) in late January, we launched an SOS Alert with resources and safety information from the WHO, along with the latest news. The alert has launched in 25 languages across dozens of countries, and people in more than 50 countries can access localized public health guidance from health authorities.

Expanding our COVID-19 Search experience

Now, as we continue to see people’s information needs expanding, we’re introducing a more comprehensive experience for COVID-19 in Search, providing easy access to authoritative information from health authorities alongside new data and visualizations. This new format organizes the search results page to help people easily navigate information and resources, and it will also make it possible to add more information over time as it becomes available.

In addition to links to helpful resources from national and local health authorities, people will also find a carousel of Twitter accounts from local civic organizations and health authorities to help connect them with the latest local guidance as it’s shared. We’ve also introduced a feature to surface some of the most common questions about the pandemic, with relevant snippets sourced from the WHO and the Centers for Disease Control and Prevention (CDC).

To help people track the latest information about the spread of the disease, we’re adding modules with statistics and a map showing COVID-19 prevalence in countries around the world. This new COVID-19 experience on Search will roll out in the coming days in English in the U.S., and we plan to add more information and expand to other languages and countries soon.

A website dedicated to help and resources

In addition to launching new features on Google Search that provide easy access to more authoritative information, we’ve worked with relevant agencies and authorities to roll out a website—available at google.com/covid19—focused on education, prevention and local resources. People can find state-based information, safety and prevention tips, search trends related to COVID-19, and further resources for individuals, educators and businesses. Launching today in the U.S., the site will be available in more languages and countries in the coming days and we’ll update the website as more resources become available. Along with our other products and initiatives, we hope these resources will help people find answers to the questions they’re asking and get the help they need.

Guidance around local health services

We’re also looking for more ways we can help people follow authoritative public health guidance and locate appropriate health services through our products. Right now in the U.S., people seeking out urgent care, hospitals and other medical services in Search or Maps will see an alert reminding them of the CDC’s recommendation that symptomatic individuals call ahead in order to avoid overwhelming health systems and increasing the risk of exposure.

As coronavirus becomes a challenge in more communities and as authorities around the world develop new guidance and tools to address the pandemic, we’ll continue to find more opportunities to connect people with key information to keep themselves, their families, and their communities safe.
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Source: Connecting people with COVID-19 information and resources

See also:

CDC - Centers for Disease Control and Prevention - Coronavirus (COVID-19)

COVID-19 Information & Resources - Google

COVID-19: How we’re continuing to help

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Brink · May 12, 2020

Microsoft launches free COVID 19 Tracker app for Windows 10

Bing COVID-19 Tracker has real-time statistics, news and videos about coronavirus, trusted information from reliable sources about the coronavirus disease. You can save locations that you want to track for easy access. This tool is a great resource for getting the latest information about coronavirus.

Features

Real-statistics of COVID-19 case count information from around the world

News and videos about coronavirus for the selected regions

Graphs and charts to see the trend and compare regions and countries to get more insights.

Testing center information at a county level in US and India

Helpful information from local/state departments of health

Support in over 30 languages

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Source and download: https://www.microsoft.com/en-us/p/ap...j8zkc1wb?irgwc

Windows 10: Twitter introduces new labels for misleading COVID-19 Tweets

Twitter introduces new labels for misleading COVID-19 Tweets

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