Windows 10: Twitter testing new conversation settings to let you restrict replies

Brink · May 20, 2020

Twitter is where you go to see and talk about whatâs happening. But sometimes, unwanted replies make it hard to have meaningful conversations. (Ahem, reply guys.) Since last year, weâve been working to give people more control over their conversations starting with the ability to hide replies. We also began trying out new ways to start conversations with casual, fleeting thoughts. And now, weâre testing new settings that let you choose who can reply to your Tweet and join your conversation.

Before you Tweet, youâll be able to choose who can reply with three options: everyone (standard Twitter, and the default setting), only people you follow, or only people you mention. Tweets with the latter two settings will be labeled and the reply icon will be grayed out so that itâs clear for people if they canât reply. People who canât reply will still be able to view, Retweet, Retweet with Comment, and like these Tweets.

For now, only a limited group of people globally on Twitter for iOS, Android, and twitter.com can Tweet with these settings, but everyone can see these conversations. Learn more in our help center.

Being able to participate and understand what's happening is key for useful public conversation. So, we're exploring how we can improve these settings to give people more opportunities to weigh in while still giving people control over the conversations they start. In addition to this, weâre making it easier to read all conversations around a Tweet with a new layout for replies and more accessible Retweets with comments.

One thing we know for sure is that you'll be creative with this update. Maybe you'll host a debate on the benefits of pineapple on pizza (#TeamPineapple) with fellow pizza pals or invite a panel of distinguished guests for a fireside chat. You could even play a game of tic-tac-toe for people to follow along without messing up your moves. Weâre excited to see what you do!

And as always, @ me with what you think.
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Source: Testing, testing...new conversation settings

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Brink · May 20, 2020

Now on Twitter: 140 characters for your replies

Remember how we told you we were working on ways to let you to express more with 140 characters? Since then, we’ve introduced two updates, and today we’re rolling out another. Now, when you reply to someone or a group, those @usernames won’t count toward your Tweet’s 140 characters.

With this change, we’ve simplified conversations in a few ways:

Who you are replying to will appear above the Tweet text rather than within the Tweet text itself, so you have more characters to have conversations.

You can tap on “Replying to…” to easily see and control who’s part of your conversation.

When reading a conversation, you’ll actually see what people are saying, rather than seeing lots of @usernames at the start of a Tweet.

It’s now easier to follow a conversation, so you can focus on what a discussion is about, and who is having it. Also, with all 140 characters for your replies, you have more room to participate in group conversations.

The updates we’re making today are based on feedback from all of you as well as research and experimentation. In our tests of this new experience, we found that people engage more with conversations on Twitter.

Our work isn’t finished – we’ll continue to think about how we can improve conversations and make Twitter easier to use. You can find more details about how replies work in our help center. This update is rolling out now on twitter.com as well as on Twitter for iOS and Android. Make sure to update your app to check it out.
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Source: Now on Twitter: 140 characters for your replies | Twitter Blogs

Brink · May 20, 2020

Twitter now lets anyone choose to hide replies to their Tweets

Everyone should feel safe and comfortable while talking on Twitter. To make this happen, we need to change how conversations work on our service. Currently, repliers can shift the topic or tone of a discussion and derail what you and your audience want to talk about. To give you more control over the conversations you start, we tested the option for you to hide replies to your Tweets. We learned that the feature is a useful new way to manage your conversations. Today, we’re making this available to everyone globally.

Here’s how it works. Anyone can choose to hide replies to their Tweets. Everyone can see and engage with hidden replies by tapping the grey icon that will appear on the Tweets. This way, you have more control over the conversations you start, but people can still see the entire conversation.

Here’s what we learned during our tests:

People mostly hide replies they think are irrelevant, off-topic, or annoying.

The option is a new way to shut out noise; 85% of the people who hide replies are not using block or mute.

People were curious to see how public figures like those in politics and journalism would use this update. So far, they aren't hiding replies very often.

In Canada, 27% of people who had their Tweets hidden said they would reconsider how they interact with others in the future. Also, they thought it was a helpful way to manage what they saw, similar to muted keywords.

We learned that you may want to take further action after you hide a reply, so now we’ll check to see if you want to also block the replier.

Some people mentioned that they didn’t want to hide replies due to fear of retaliation as the icon remains visible. We’ll continue to get feedback on this.

These are early findings and we look forward to continued learning as the feature is used by more people.

Looking ahead, we’re working on new controls and more clarity around the rules of conversation spaces. Soon, we’ll be launching a new hide replies endpoint so developers can build additional conversation management tools. We're exploring more options around who can reply to or see specific conversations, and are testing engagement changes to see if these lead to healthier discussions. We're committed to making sure people feel safe and comfortable talking on Twitter.

The option to hide replies is rolling out globally on iOS, Android, Twitter Lite, and twitter.com. Let us know what you think!

What it looks like when you hide a reply

What it looks like to view a conversation with hidden replies
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Source: More control over your conversations: now available globally

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Brink · May 20, 2020

You can now hide replies on Twitter in U.S., Canada, Japan

To give people more control over their Twitter experience we’ve developed different features over the years – from block, muting keywords and accounts, to notifications filters – so that everyone can tailor their experience to make Twitter work best for them. Earlier this year we started testing a way to give people more control over the conversations they start. Today, we’re expanding this test to Japan and the United States!

With this test, we want to understand how conversations on Twitter change if the person who starts a conversation can hide replies. Based on our research and surveys we conducted, we saw a lot of positive trends during our initial test in Canada, including:

People mostly hide replies that they think are irrelevant, abusive or unintelligible. Those who used the tool thought it was a helpful way to control what they saw, similar to when keywords are muted.

We saw that people were more likely to reconsider their interactions when their tweet was hidden: 27% of people who had their tweets hidden said they would reconsider how they interact with others in the future.

People were concerned hiding someone’s reply could be misunderstood and potentially lead to confusion or frustration. As a result, now if you tap to hide a Tweet, we’ll check in with you to see if you want to also block that account.

These are positive and heartening results: the feature helped people have better conversations, and was a useful tool against replies that deterred from the person’s original intent.

We're interested to see if these trends continue, and if new ones emerge, as we expand our test to Japan and the US. People in these markets use Twitter in many unique ways, and we’re excited to see how they might use this new tool.

What it looks like when you hide a Tweet

What it looks like to view a conversation with hidden replies
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Source: More control over your conversations: now available in Japan and the US!

Windows 10: Twitter testing new conversation settings to let you restrict replies

Twitter testing new conversation settings to let you restrict replies

Twitter testing new conversation settings to let you restrict replies

Twitter testing new conversation settings to let you restrict replies

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