Windows 10: Two Audio Devices, One Sound Card

Hey,

I don't know exactly how to describe this for a title, and I'm not getting much on google.

I have head phones and speakers that I sometimes switch between depending on what I'm doing at my desk.

I used to have 2 sound card (on board and an AGP dedicated sound card), but I upgraded my system and now only have the on board one. When I had two cards, I would plug one of each device into one of the sound cards and change the output through windows. Now that I only have one I can't find a way to change the outputs on the back to act like their own device. Is there a program that can help me with this or am I SOL, get another card and do it the way I was doing it before?

Thanks.

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:)

 

Sound Audio in windows

Hello Kim,

Thank you for posting your query in Microsoft Community.

We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• Since when are you facing this issue?
• Did you make any recent software/hardware changes prior to this issue?
• Are you able to listen to the songs from hard disk?
• Are you able to play the videos from hard disk?

I request you to try the below methods:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Method 3:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on the Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  
• 
  After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.
  

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Permanently set default audio device

Hi Joost,

Thank you for writing to Microsoft Community Forums.

I understand that you need assistance to set your internal sound card as the default playback device on your Windows 10 computer.

In this scenario it is required to disable the audio device of the docking station. Disabling the audio device for the docking station will enable the internal sound card. To do so,

1. Right click on Volume icon on the taskbar > Open
   Sound settings.
   
2. Click on Sound control panel option and click on
   Playback tab.
   
3. Right click on the audio device for docking station and click on
   Disable.
   
4. This results in enabling the playback device to internal sound card.
   

If the issue still persists, I suggest you to post your query in
IT TechNet forums, since the settings which needs to
be implemented on domain environment. We have dedicated team of experts who are equipped with the resources to suggest you with the further steps.

Regards,

Muralidhar

Microsoft Community Moderator

 

Spatial sound is not available on this device!

Hello,

This could be related to not having the updated driver for your sound card device. I recommend that you perform the steps provided below:

1. Open Start, enter Device Manager, and select it from the list of results.
2. Under Sound, video and game controllers, select your sound card, open it, select the Driver tab.
3. Select Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions.

If that didn't work, try this:

1. Uninstall your audio driver: open Device Manager, right-click (or press and hold) the audio driver, and select Uninstall.
2. Restart your device and Windows will attempt to reinstall the driver.

And if that didn't work, try using the generic audio driver that comes with Windows. Here's how:

1. Open Device Manager, right-click (or press and hold) your audio driver > Update driver software... > Browse
   my computer for driver software > Let me pick from a list of device drivers on my computer.
2. Select High Definition Audio Device.
3. Select Next.
4. Follow the instructions to install it.

If the suggestions above didn't work, feel free to post back so we can further troubleshoot.