Windows 10: Two email accounts have disappeared from my Mail App in Windows 10.

Discus and support Two email accounts have disappeared from my Mail App in Windows 10. in Windows 10 Software and Apps to solve the problem; I had three email accounts in my Mail App, one Outlook, one Xfinity. amd one gmail. When I started the computer this morning, the Xfinity and Gmail... Discussion in 'Windows 10 Software and Apps' started by jfcopley, Oct 31, 2019.

  1. jfcopley Win User

    Two email accounts have disappeared from my Mail App in Windows 10.


    I had three email accounts in my Mail App, one Outlook, one Xfinity. amd one gmail. When I started the computer this morning, the Xfinity and Gmail accounts are missing.

    :)
     
    jfcopley, Oct 31, 2019
    #1
  2. Naveen_M Win User

    Email accounts on Windows 10 Mail App disappearing

    Hi Nancy,

    Thank you for writing to Microsoft Community Forums.

    I understand that your e-mail accounts are disappearing from the Windows Mail app. We will look into this for you. For us to isolate the issue and to assist you better, we’d like to ask you a few questions.

    1. Which build version of Windows 10 are you using?
    2. How many email accounts are added to the Windows Mail app?
    3. Are you aware of any changes made on the computer prior to this issue?

    We can try a few steps and check if it helps.

    Refer this article on
    Fix problems with apps from Microsoft Store
    and try all the methods except method 5 and check if it helps.

    Please take your time to try the suggestions and let us know the results at your earliest convenience.

    Regards,

    Naveen M

    Microsoft Community - Moderator
     
    Naveen_M, Oct 31, 2019
    #2
  3. Michael87 Win User
    How to delete outlook emails accounts list in Windows 10 Mail App.


    Hi, i want to ask - How i can delete outlook email accounts in Windows 10 mail app.

    I use on this mail app only outlook.cz email accounts, i use etc 6 emails accounts. So now i delete 3 email accounts and i use only 2 email accounts.Problem is, when i go to - Mail app - Settings - Accounts managements - Add Account
    i see on the list still my old deleted emails accounts.

    I want to ask how i clear history of this accounts on this list or how i cant delete cache from this mail app.

    Please do not answer me how to delete account, i know how i can delete email account. I want only delete this list.
    I add any images here. Thanks


    Two email accounts have disappeared from my Mail App in Windows 10. [​IMG]

    Two email accounts have disappeared from my Mail App in Windows 10. [​IMG]
     
    Michael87, Oct 31, 2019
    #3
  4. TiggerRoo Win User

    Two email accounts have disappeared from my Mail App in Windows 10.

    Email account disappeared from Windows 10 mail app

    I have a similar issue. Finally updated Windows 10 today to the version that came out in September 2017. When it came back online the Mail App was missing 5 out of my six accounts. The only account that stayed was the hotmail account. It also erased my
    bookmarks bar. Due to the fact that I have them deleted from the server when they enter the mail app I have lost ALL my emails. Any suggestions? I did a recovery and the mail app showed my original emails briefly and then they disappeared again. Any suggestions?
    I am so frustrated. And saying that the app doesn't store things is not completely true. As I made email specific folders in the apps all those folders and emails have also disappeared. The email addresses are from different servers as well, so it is not
    a particular server. Also, how do i get my bookmarks bar back?
     
    TiggerRoo, Oct 31, 2019
    #4
Thema:

Two email accounts have disappeared from my Mail App in Windows 10.

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