Windows 10: Two Factor Authentication Issue

Discus and support Two Factor Authentication Issue in Windows 10 Software and Apps to solve the problem; I'll start by saying this is a temp account I created specifically to ask this question on the forum. I recently switched mobile devices and I had the... Discussion in 'Windows 10 Software and Apps' started by BrianAgover, May 1, 2019.

  1. Two Factor Authentication Issue


    I'll start by saying this is a temp account I created specifically to ask this question on the forum. I recently switched mobile devices and I had the Microsoft Authenticator app set up with my actual account on the old phone. When i transferred data to the new phone, i didn't think about the fact i'd have to take special steps to transfer over the account to the app on the new phone until after the old phone was long gone (for reference, neither phone are Microsoft devices). This became an issue when i tried to reset the password on my actual email account that was previously tied to Microsoft authenticator, as it wants to sources of authentication to validate you are a real person. In my case, my sources were 2 email accounts i had (1 Microsoft email and one other) and the app itself. I could use my other email as a source of authentication, but both the app on my new phone AND the password reset on my Microsoft email account require 2 step Verification to work ...... and I only have one step..... the process keeps trying to send a random number to the Authenticator app that is theoretically tied to my old device (but has already been deleted). I also tried calling the Microsoft support hotline (he directed me to this forum) and tried the Microsoft account recovery procedure (after which I received an email stating that, since I had signed up for 2 Step Verification, they were basically going to ignore my account recovery request.... Two Factor Authentication Issue :(.


    So, TLDR - My only options now are to try random passwords until I finally remember the right one for my Microsoft email account, or hope for an as of now unforeseeable miracle to appear on this forum - any takers?

    :)
     
    BrianAgover, May 1, 2019
    #1
  2. XTL
    xTL Win User

    How To Create Two Factor Authentication for Remote Desktop


    Hello artmanphoto, are you using the built in remote software that comes with windows 10 ?
    I too use remote software, so can i suggest you change to one of the following.
    Because the remote software that comes with windows is very insecure.

    Teamviewer
    To use 2 step authenticator with teamviewer go here


    Splashtop
    To use 2 step authenticator with splashtop go here


    Radmin
    Does not have 2 step authentication as far as i know.
    But it does have IP Filter, very high security.

    All 3 have very high security,
    Splashtop & teamviewer both have so you can add two factor authentication with google authenticatior.
    Personally i prefer radmin Two Factor Authentication Issue :)
     
  3. Two factor authentication for Windows 10

    Hi Pascal,

    I understand that you want to know how to enable two-factor authentication for the Windows 10 sign in.

    I suggest you to refer the Microsoft article on
    About two-step verification and check if it helps.

    https://support.microsoft.com/en-in/help/12408/microsoft-account-about-two-step-verification

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, May 1, 2019
    #3
  4. Two Factor Authentication Issue

    Microsoft Account set to use 2 Factor Authentication & Authentication Phone App but it doesn't prompt for authentication when signing in to my Windows 10 PC locally or remotely (via RDP).

    OK I created a 2nd Microsoft account and setup the Authentication App on an old phone I had lying around for 2-factor authentication.

    Step 1

    I logged into this website with that account and it prompted me with the Authentication App so 2 factor is setup correctly on the NEW Microsoft Account.

    Step 2

    I logged in on my Windows 10 PC with that NEW account and it also DOES NOT PROMPT for 2-Factor Authentication.

    I tried to log in via RDP and, again, it DOES NOT PROMPT for 2-Factor.

    My question remains unanswered.
     
    TylerMason, May 1, 2019
    #4
Thema:

Two Factor Authentication Issue

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