Windows 10: Two microsoft accounts with same email login - cannot get into the first account

Discus and support Two microsoft accounts with same email login - cannot get into the first account in Windows Hello & Lockscreen to solve the problem; I have two Microsoft accounts. The first account that I set up I used my gmail address (*** Email address is removed for privacy ***) as the login. A... Discussion in 'Windows Hello & Lockscreen' started by DanielRogatschnig, Nov 29, 2018.

  1. Two microsoft accounts with same email login - cannot get into the first account


    I have two Microsoft accounts. The first account that I set up I used my gmail address (*** Email address is removed for privacy ***) as the login. A few weeks ago, I decided to create an outlook account (*** Email address is removed for privacy ***). Then I went into my original Microsoft account (the gmail one) and changed the email address (primary alias to the outlook address. I think I deleted the gmail alias. I have linked Microsoft authenticator to both Microsoft accounts. One linked to *** Email address is removed for privacy *** and one linked to *** Email address is removed for privacy ***


    The problem I have now, is that I cannot connect to the first Microsoft account. Both my accounts have the same email login now (*** Email address is removed for privacy ***). So when I want to use the authenticator app I get log in to my original Microsoft account (gmail), I get an authentication for the second account (outlook.


    *** Email address is removed for privacy ***, does not work (error=there is no such account). And if I use the outlook email and the original password for the first Microsoft account (gmail), it tells me that the password is wrong.


    I also cannot reset the password because as soon as I use the outlook address, the system thinks I want to change the password for that account (outlook).


    Can anyone assist? I essentially want to retrieve my app purchases from the first account (gmail)

    :)
     
    DanielRogatschnig, Nov 29, 2018
    #1
  2. newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Nov 29, 2018
    #2
  3. email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Nov 29, 2018
    #3
  4. Two microsoft accounts with same email login - cannot get into the first account

    Mindweaver, Nov 29, 2018
    #4
Thema:

Two microsoft accounts with same email login - cannot get into the first account

Loading...
  1. Two microsoft accounts with same email login - cannot get into the first account - Similar Threads - microsoft accounts same

  2. Two microsoft accounts with same password

    in Windows 10 Software and Apps
    Two microsoft accounts with same password: I accidently made another Microsoft account when trying to log into mine for Minecraft, it uses the same email and password and now I cannot get into the original. How do I log into the previous account?...
  3. Two microsoft accounts with same password

    in AntiVirus, Firewalls and System Security
    Two microsoft accounts with same password: I accidently made another Microsoft account when trying to log into mine for Minecraft, it uses the same email and password and now I cannot get into the original. How do I log into the previous account?...
  4. Two microsoft accounts same email?

    in Windows 10 Gaming
    Two microsoft accounts same email?: Hello,We recently got the Xbox Series X and when I tried to log in, I used my email, the same as I have always done, and it logged me in, but with a completely new account.We previously had the Xbox One. When my dad logged into the box series x, he had all of his rewards and...
  5. Two microsoft accounts same email?

    in Windows 10 Software and Apps
    Two microsoft accounts same email?: Hello,We recently got the Xbox Series X and when I tried to log in, I used my email, the same as I have always done, and it logged me in, but with a completely new account.We previously had the Xbox One. When my dad logged into the box series x, he had all of his rewards and...
  6. Same email two accounts.

    in Windows 10 Gaming
    Same email two accounts.: Been stuck with a problem. Have two accounts. One is a personal account and the other one is a work based account,but they share an email address. Lost the password to the work account which is a global admin and can't access it,which means that admin functions are no longer...
  7. Same email two accounts.

    in Windows 10 Software and Apps
    Same email two accounts.: Been stuck with a problem. Have two accounts. One is a personal account and the other one is a work based account,but they share an email address. Lost the password to the work account which is a global admin and can't access it,which means that admin functions are no longer...
  8. Cannot login to Microsoft Store, cannot login to Email & Accounts in the settings

    in Microsoft Windows 10 Store
    Cannot login to Microsoft Store, cannot login to Email & Accounts in the settings: Hi, It is very strange, I cannot login with my email on Windows 10.For example if I got to the Store and click on "Sign in", a popup window appears and disappears immediately again. The same in the settings.Anyone know how to fix this?...
  9. Cannot login to Microsoft Store, cannot login to Email & Accounts in the settings

    in Windows 10 Gaming
    Cannot login to Microsoft Store, cannot login to Email & Accounts in the settings: Hi, It is very strange, I cannot login with my email on Windows 10.For example if I got to the Store and click on "Sign in", a popup window appears and disappears immediately again. The same in the settings.Anyone know how to fix this?...
  10. Cannot login to Microsoft Store, cannot login to Email & Accounts in the settings

    in Windows 10 Software and Apps
    Cannot login to Microsoft Store, cannot login to Email & Accounts in the settings: Hi, It is very strange, I cannot login with my email on Windows 10.For example if I got to the Store and click on "Sign in", a popup window appears and disappears immediately again. The same in the settings.Anyone know how to fix this?...

Users found this page by searching for:

  1. microsoft support 2 microsoft accounts with same email