Windows 10: Two step verification

When I try to sign into a google account on my desktop, I get a popup message (not a text message) on my phone asking me to confirm the the sign in attempt, "Yes" or "No".

But it never works. I wait and wait for it to be recognized, and I am finally forced to "choose another method of confirmation"; Google authenticator, text message, etc., which work as expected.

I hope someone familiar with this has an answer.

thanks

:)

 

Two-step verification

Hi,

Thank you for posting your query in Microsoft Community.

I would like to inform you that the two-step verification has to be turned off. If you wish to turned it off, please refer to the link below:

Turn off Two Step Verification:

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Additional Link:

How do I turn off two step verification?



Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community.

 

Two-step verification

I have used two-step verification for some time. This morning when I turned on my machine, it rejected the password I normally use to sign on - instead I had to enter the password I use for access to my Microsoft account. I guess that change is OK (would
have been nice to be told that change was coming) - but two-step verification was totally ignored. When I look at my account settings it shows two-step verification is still on. Is this a bug or do I need to re-instate two-step?

 

My google login uses phone verification. I have a VOIP phone and when I login to google, I immediately get a robocall and am given a numeric code to enter into the login. If I don't enter the code quick enough, the login asks if I want another call. If I enter the code , the login is immediate. So, it is very fast and easy. I would check your settings in Google and in your phone. When I set mine up I chose phone call as I don't have texting service or messaging. My emails are sometimes slow in showing up (thanks Comcast}

 

Maybe a visual will help

Attachment 155895

When you see this, what is supposed to happen?

 

no way to use Duo (Security) authentication with google?

 

Sorry but I don't understand the question.

 

Duo is a security app for 2 factor authentication

 

The 2 step verification works, it's just that I don't understand why it behaves the way I described. Why doesn't it immediately confirm after I select "yes", instead of asking me to try another way to sign in?