Windows 10: Two User Accounts at Startup?

Discus and support Two User Accounts at Startup? in Windows Hello & Lockscreen to solve the problem; Windows 10 Version 10.0.18363 Build 18363 Recently after Power On I'm getting prompted for my login password/pin. I've had that option disabled for... Discussion in 'Windows Hello & Lockscreen' started by randybw57, Jan 17, 2020.

  1. randybw57 Win User

    Two User Accounts at Startup?


    Windows 10 Version 10.0.18363 Build 18363


    Recently after Power On I'm getting prompted for my login password/pin.

    I've had that option disabled for as long as I can remember.

    I'm also noticing that at the point where I get the prompt, Windows is showing me two user accounts.

    One just has my name.

    The other one has my name plus the e-mail I use for my Microsoft account.

    I select the one with my e-mail. I have a Pin established. I use that for the login.


    Other notes:

    1. When I run 'netplwiz' there is only one User listed.

    2. The User Name listed in User Accounts is the one with my e-mail associated with it.

    3. The check box for 'Users must enter a user name and password to use this computer.' is NOT checked.

    4. In 'Sign-in options' the 'Require sign-in' is set to 'Never'.

    5. In 'Sign-in options' the slider for 'Use my sign-in info to automatically finish setting up my device and reopen apps after an update or restart' is set to 'Off'. I just recently changed that from 'On'. It didn't seem to change the behavior.

    6. The problem occurs if I do a normal Shutdown/Power On or if a Restart is performed after a Windows Update.


    I suspect the issue is related to this second user account that seems to appear only at startup time.


    Thanks for any help or advice!

    :)
     
    randybw57, Jan 17, 2020
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Jan 17, 2020
    #2
  3. Other User on startup screen?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you with it.

    Before proceeding, we would like to know if that another account is Microsoft account?

    I suggest you to follow the step provided below to switch user.


    • Press Ctrl + Alt + Delete key.

    • Click on Switch User.

    • And select your user account.

    Follow the steps provided below to remove Microsoft account.


    • Press Windows + I key.

    • Click on Accounts.

    • In your accounts, at the bottom click on the account you want to remove.

    • Then click on Remove button.


    Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Jan 17, 2020
    #3
  4. Avedis53 Win User

    Two User Accounts at Startup?

    Can't get GPU-Z to start with Windows 8.1 startup

    I'm not sure how to do that. Could you list the steps for a noob?
     
    Avedis53, Jan 17, 2020
    #4
Thema:

Two User Accounts at Startup?

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