Windows 10: Two Zoom.exe running at the same time causing tons of lag

So I was in a Zoom meeting on my Surface and I opened task manager due to TONS of lag and when I go to "details" it shows 2 Zoom.exe's running. One is taking up tons of memory and CPU, and the other one just sits there and running in the backround with 11 thousand K of memory. Also my device becomes simmering hot when I run programs such as Google Meet, Skype, Zoom, etc.


The picture shows the 2 .exe's in Task Manager > Details with the user name blotted out for privacy.


Why is this happening? Is it bad?

:)

 

Random lag spikes

Hi,

We would like to know more about your lag issue:

• What browser are you using when you experience a lag?
• Does the lag occur in a particular game?

In the meantime, we suggest you run the System Maintenance troubleshooter. Here are the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on System Maintenance to run the troubleshooter.

Looking forward to your response.

 

USB drive will not run exes.

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will help you in solving the issue.

To assist you better, I would like to ask if you have installed any Antivirus in the Laptop.

I suggest you to run the program in compatibility mode by following the steps provided below and check if the issue persist.

• Right click on the “.exe” file of the program and select properties.
• Under Compatibility tab, check the option for “Run in Compatibility mode”.
• Select the Operating System from the drop down list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Can't run .exe file

Hi Phil,

There are several reasons why you are having issues running .exe files on your Windows 10 laptop. To assist you better, kindly answer the questions below:

• Have you made any changes to your laptop prior to this issue?
• What troubleshooting steps have you done so far?
• What is the error message that you received when running .exe files?

Regards.