Windows 10: Unable to access a network drive

I have a mapped network drive that I can see but cannot access. The message from " Windows Security"

Enter network credentials to :HD name

My Computer name

Password

I have entered my password from my computer. I have tried my network password neither works. I states access denied.

However I am the network administrator and have all the passwords. I have looked in Windows Security but cannot find a setting that is obvious. I would be nice to have more explicit instructions on setting up a multiple device system with Windows 10. Can someone please provide some insight here.

:)

 

Unable to access Network drive

Hi,

Thank you for writing to Microsoft Community Forums.

• Since when are you facing this issue?
  
• What is the version of Windows 10 installed on the computer?
  
• What is the exact error message you’re getting while trying to access the network drive?
  
• Are you able to access the drive using its IP address?
  

I suggest to follow the steps posted by Pauli O and see if it works.

How to get network sharing work with Windows 10

Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.

If the issue persists, it would be more helpful for us to identify the root cause of the issue, if you can post the screenshot of the error message/code you are getting.

How to include a screenshot in your post

We look forward for your reply.

Peer Samie

Microsoft Community-Moderator

 

Unable to access network storage

Hi Pravin,

Network permission is one of the possible reasons why you can't access a drive within a network. To better assist you, we the answers to the following questions:

• Are you working with computers connected to a domain?
• Did you make any changes on your computer prior to the issue?

In the meantime, we suggest following the steps below to troubleshoot Shared Folders in Windows 10:

• On the Cortana search box, type Troubleshoot
  and select the first result.
• Scroll down and click on Shared Folders.
• Click the Run the troubleshooter button.

We are looking forward to your response.

 

Unable to access Drives

Hi Suneel,

One of the reasons why you're unable to access your hard disk or an external hard drive is that these drives have been corrupted. For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Are you trying to access external hard drives or just partitioned drives on your PC?
• Were there any changes on your PC before this happened like software or updates installed?

Just to make sure, kindly verify if your hard drive is reflected in your Device Manager. Kindly follow the steps listed below to check it:

• Press the Start button.
• Type Device Manager.
• Under Disk drives, kindly check if there's an error on the hard drive listed.

We'll be waiting for your reply.