Windows 10: Unable to access a particular website

Discus and support Unable to access a particular website in Browsers and Email to solve the problem; Hi to all I am having an issue and need some help please. Earlier today I was given admin access to a website to assist with some forums there. I... Discussion in 'Browsers and Email' started by kingrobbo, May 8, 2016.

  1. kingrobbo Win User

    Unable to access a particular website


    Hi to all

    I am having an issue and need some help please. Earlier today I was given admin access to a website to assist with some forums there. I was told to enter my username and a password (given by site for admin access ) then enter my normal user/password details.

    I did this there was a pop up to be filled I believe called iexplorer and I completed the necessary. However I got a message stating unauthorised access. When I attempted to log in as normal to the site(I use Norton to store passwords etc) I was unable to access the site, I am able to access other sites(one or two are stating my password is wrong had no issue before and norton self fills all my saved sites)with no problems.

    I use IE but have tried chrome still no joy, I have cleared cache etc flushed dns no joy.

    I have been able to access the website using my mobile phone roaming data away from home, but if I use my home network I am unable to connect.

    Any help is appreciated


    oh I have checked Norton isn't blocking the site and it is set to allow so I am stuck

    :)
     
    kingrobbo, May 8, 2016
    #1
  2. eshiejamz Win User

    Unable to access a particular website

    Hi,
    idnar717
    . Does it display any error message? Are using the Internet Explorer or a third party browser app? If you're using the IE, what did you select under Internet Explorer > ... > settings > advanced settings > Cookies from websites? We'll wait for your
    response.
     
    eshiejamz, May 8, 2016
    #2
  3. idnar717 Win User
    Unable to access a particular website

    I have a Nokia Lumia 625

    Any idea if I have to remove this? I cannot access a particular website (www.savingstar.com) and aren't sure how to remove. Already deleted cookies and still no luck....anyone else with the same problem?

    ***Original title: nginx...need help***
     
    idnar717, May 8, 2016
    #3
  4. bro67 Win User

    Unable to access a particular website

    You need to talk to the person who owns the website. Most likely you need to install special Client Software for the server that they are using.
     
    bro67, May 8, 2016
    #4
  5. kingrobbo Win User
    thanks for the reply

    however unable to contact them

    it would appear that something on my network is stopping me from accessing the site, if I could remove/amend that I would be fine
     
    kingrobbo, May 9, 2016
    #5
  6. I'm having the exact same issue with PCGamer.com. It was working fine this morning, and now it won't load on my local network at all, no matter what browser I'm using, although it loads fine on my phone via LTE. It keeps throwing a ERR_NAME_RESOLUTION_FAILED error. I've tried flushing DNS and everything as well. It's really odd.

    Edit: Seems I was able to fix it by going in and manually setting my DNS servers to Google DNS (8.8.8.8 and 8.8.4.4).
     
    blackroseMD1, May 9, 2016
    #6
  7. kingrobbo Win User
    I get the message

    This page can’t be displayed

    I have just tried rebooting the router and still no change at all
     
    kingrobbo, May 9, 2016
    #7
  8. Unable to access a particular website

    As I mentioned in my edit above, which you probably didn't see, I fixed my issue by manually setting the DNS settings to Google DNS. Now PCGamer loads up just fine in all my browsers. It's not something I'm happy about, as I'd much prefer to just use automatic settings, but it works for now.
     
    blackroseMD1, May 9, 2016
    #8
  9. kingrobbo Win User
    no didn't see that will try
    thanks
     
    kingrobbo, May 9, 2016
    #9
  10. kingrobbo Win User
    yes worked cheers, now I can only access certain parts of the site??? cant enter forums even though I am logged in
     
    kingrobbo, May 9, 2016
    #10
  11. bro67 Win User
    There is nothing on your network stopping you. You need to contact the person who runs that site, to send you the link for the tools that allow you to access the server. If all websites are accessible, but you cannot get through the walled garden for the website, you will never get through it, unless you have the part that grants you access.

    Go contact the person who runs it.
     
    bro67, May 9, 2016
    #11
  12. bro67 Win User
    You need to contact the person who is running the website to contact the hosting company.
     
    bro67, May 9, 2016
    #12
  13. kingrobbo Win User

    Unable to access a particular website

    yes you were correct I was locked out

    thanks for the help

    you can close the thread
    cheers
     
    kingrobbo, Apr 5, 2018
    #13
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Unable to access a particular website

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