Windows 10: unable to access/download any apps to my newly restored laptop

Recently, I have had to reinstall Windows 10 on my device. Upon reinstallation, I found that most of my usual pre-installed apps ie. the Windows Store, Command Prompt, PowerShell are missing from my device. I also cannot install any downloaded apps such as Discord or Netflix, since I cannot access the store to change out of S mode.As of right now, the only apps I can open are Microsoft Edge and File Explorer. Upon attempting to open anything else, I am greeted with a message that states "This app cannot open. There's a problem with this app. Reinstall this application from its original insta

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Unable to Download MyCloud App to Microsoft Surface Laptop

I am unable to download the MyCloud app to our new Microsoft Surface laptop. The laptop does not appear on the drop-down list as a device I can download the app to. Can you please help me?

 

Unable to Download or Access Apps

Hi,



Thank you for posting your query in Microsoft Community.



I would suggest you to check the below methods and check if it works.



Method 1: Clear the Store Cache



You may try these steps to clear the Store cache and check if that helps:

• Press the “Windows Logo” + “R” keys on the keyboard.
• Type “wsreset.exe” and press “Enter”.
• Reboot the computer and then check if you are able to open the Windows Store and all the other apps on the computer.

Method 2: Run the Windows App Troubleshooter

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps





Method 3: Re-register the Windows Store App



If that doesn’t help, then you may try re-registering the Windows Store App by following the instructions given below and check if you are able to open the Store.



To re-register, please follow the below steps:

• Press “Windows Logo” + “Q” keys on the keyboard and type “cmd” in the search box.
• Right click on the “Command Prompt” icon from the search results and select “Run as
  administrator”.
• On the command prompt window, write the following command, and then press “Enter”

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

• Check the result displayed on the command prompt window.
• If it was successfully processed, then type “Exit” and press “Enter”.

Reply us if you need further assistance we will be glad to assist you.

 

Unable to download app

Hello Saurabh,

For us to be able to isolate your concern about why you're unable to download apps, kindly answer these questions:

• Which Windows version currently running on your phone?
• Are you receiving any error messages?
• What are the troubleshooting steps have you tried so far?

We will be waiting for an update.