Windows 10: Unable to access Google Chrome

When I try to open Google Chrome is says:


"You'll need to ask to use this app. You can't use Google Chrome because of your family safety settings, but it doesn't hurt to ask"


This just started this morning, but I haven't changed my settings. I tried to follow the article from a similar post on April 6, but it didn't help.

:)

 

Google Chrome access

I can no longer access Google Chrome (Windows 10). I had access to Chrome up until about a week ago. I think this happened when I updated recently, but am not sure. I've tried to uninstall and reinstall. Nothing. I've followed lots of suggested
steps. Nothing. I can't open it, find it, install it, reinstall it. Any advice?

 

problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.

 

Windows 10 and Google chrome problems

Hello,

Thank you for your interest in Windows 10.

As you have mentioned that now you rolled back to windows 7 ultimate.I would suggest you to follow the steps given below and check.

Uninstall and reinstall Google Chrome and check

To uninstall and reinstall Google Chrome follow the steps given below.

• 
  Press start button.
  
• 
  Select Control Panel.
  
• 
  In Control Panel , Click on
  Programs
  
• 
  Then Click on Programs and features.
  
• 
  Select Google Chrome and Click Uninstall button
  

Uninstall Chrome prompt dialog appears and the further uninstallation process continues if you click uninstall button. Once Google Chrome gets uninstalled, you can download and install Google Chrome from its official website,
and check if issue persists.

If issue still didn’t get resolved by the above mentioned steps, I would also suggest you to post the query in Google support forums for more help.

Get help from the Chrome community:
Google Chrome Help

Hope this helps, if you need further assistance on Windows let us know we will be glad to help.