Windows 10: unable to access my account

Discus and support unable to access my account in Windows Hello & Lockscreen to solve the problem; i have changed my passward , with my new passward am unable to access Moderator edit: moved from 'Ease of access' to 'Windows Hello, lock screen &... Discussion in 'Windows Hello & Lockscreen' started by Bhagyaprasadb, Oct 7, 2019.

  1. unable to access my account


    i have changed my passward , with my new passward am unable to access


    Moderator edit: moved from 'Ease of access' to 'Windows Hello, lock screen & sign-in'.

    :)
     
    Bhagyaprasadb, Oct 7, 2019
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Oct 7, 2019
    #2
  3. simrick Win User
    Unable to sign in to Outlook.com on one account (server not found)


    Sorry @Kari, I would have made the same suggestion as DavidY - remove the 2-step verification, or try the get a code in a different way.

    Have you tried accessing the email account using an app password?
     
    simrick, Oct 7, 2019
    #3
  4. unable to access my account

    Unable to access Local Disks (Cunable to access my account :), (Dunable to access my account :), and any programs inside those

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are facing issues with privileges to access the local account, I suggest you to try the below and check if it helps.

    • Please be informed us the troubleshooting steps you have already tried.

    This issue might be due to some error in system settings.

    If you have not yet tried the below steps, I suggest you to perform and check if it helps.

    Step 1: I suggest you to log out from the current user account, restart the computer and log-in with the administrator account and check if you are able to access the local drivers.

    If the issue still persists,

    Step 2: I suggest you to place the computer in safe mode, try to log-in with administrator account and check if the issue persists.

    Try the above steps and reply to the post with an updated status of this issue, we will be happy to assist you further.
     
    Deepika Gowda, Oct 7, 2019
    #4
Thema:

unable to access my account

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