Windows 10: Unable to access my user & desktop on my first hard drive

Apologies if I use wrong phrasing in some places, I am not that great with computers but my dad is for the most part and he helped me insert a second hard drive which is how I ended up here.


So my first hard drive has been acting up lately, where my computer freezes after about 2 minutes after boot up so my dad suggested that I insert another hard drive and still have access to the previous drive's files so I can still do my college work, which did fix the problem for the most part.


I am no longer having the freezing issue on this new drive. When creating a user for the first time on this drive I input the same details for my user profile that I used for my previous hard drive's user and that went well, it transfered my user profile picture and desktop background, but then I ran into another problem.

When playing a game on the new drive I couldn't access my save file this save file was created previously on the old drive, and even when opening the game from the old drive's directory it still wouldn't open the save for some reason. After these failures, I went to check if the save still opened on my old drive, so I booted it up and was met with a fatal error.

My user profile picture, desktop, and basically everything had been reset, and whenever I log in it gives me the error saying something along the lines of "Sorry we cannot log you in right now, try relogging to fix the issue". As you might be able to tell relogging did nothing, and I have no idea how to get my original desktop back. Nothing saves in this state, and I've tried to verify my Microsoft account again on the old drive yet to no avail. All of my files are still there I just can't access anything on the desktop in its proper state, for example Firefox always says the default welcome message whenever I open the software. I can access everything to an extent by booting in safe mode, but that's the only way I can access the desktop in its original state.


Any help would be greatly appreciated as I have tried many things to no avail.


TLDR: I am trying to get my PC user on both of my hard drives, but once upgrading to a second hard drive, the prominent user on my first drive stopped functioning properly and just gave me a logging in error message every time I tried to access it.

:)

 

Unable to access Drives

Hi Suneel,

One of the reasons why you're unable to access your hard disk or an external hard drive is that these drives have been corrupted. For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Are you trying to access external hard drives or just partitioned drives on your PC?
• Were there any changes on your PC before this happened like software or updates installed?

Just to make sure, kindly verify if your hard drive is reflected in your Device Manager. Kindly follow the steps listed below to check it:

• Press the Start button.
• Type Device Manager.
• Under Disk drives, kindly check if there's an error on the hard drive listed.

We'll be waiting for your reply.

 

Am unable to access my transcend external hard drive..

Beginning this afternoon I have been unable to access my hard drive
When I plug it into my computer it keeps blinking and blinking light.
Towards the tail end of the compter accessing it.
What can i do?

 

Unable to access the external hard drive after upgrading to Windows 10

Hi Alan,

As you are facing issues with accessing the external hard drive after upgrading to Windows 10, do not worry we will help you with this issue.

Do provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What exactly happens when you try to access the drive?
• What is the complete error message/ error code of this issue?
• Were you able to detect the device under Device Manager/ File Explorer?

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.