Windows 10: Unable to access OneDrive

Discus and support Unable to access OneDrive in Windows 10 Network and Sharing to solve the problem; I have been using MS Office for several years on three devices with Windows 10. Trying to access onedrive at onedrive.live.com I get the message:... Discussion in 'Windows 10 Network and Sharing' started by JaysukhMehta, Jun 1, 2019.

  1. Unable to access OneDrive


    I have been using MS Office for several years on three devices with Windows 10.

    Trying to access onedrive at onedrive.live.com I get the message:

    "This site can’t provide a secure connection

    onedrive.live.com uses an unsupported protocol.


    ERR_SSL_VERSION_OR_CIPHER_MISMATCH "



    I have tried different web browsers - Chrome, Edge and Opera - all with the same response.


    Cannot save files - get a message - waiting upload


    Help!!!



    Moved from: OneDrive with Office / Windows 10 / Office 365 Home


    :)
     
    JaysukhMehta, Jun 1, 2019
    #1
  2. Nikhar_K Win User

    Unable to find photographs in OneDrive

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to see the Photographs that are uploaded in OneDrive. I suggest you to follow the steps mentioned below and check if you are able to find the files:

    1. Login to
      https://onedirve.live.com
      with your Microsoft account.
    2. Check for the folders or files that are uploaded.

    If you are unable to find the photographs, I suggest you to get in touch with the OneDrive support team.

    Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
    Email OneDrive support. Submit your question and follow the prompts to request support.

    Hope it helps.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 1, 2019
    #2
  3. Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, Jun 1, 2019
    #3
  4. Unable to access OneDrive

    Unable To Login To OneDrive On Windows 10.

    Hi,

    Thank you for replying.

    I suggest you to get in touch with the OneDrive Support by following the above steps for more information as to why you are unable to see OneDrive Cached Credential.
     
    Shafeeq_Khan, Jun 1, 2019
    #4
Thema:

Unable to access OneDrive

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