Windows 10: Unable to access other user profiles

Discus and support Unable to access other user profiles in Windows 10 Gaming to solve the problem; My PC should have 2 accounts, mine and my fathersadministrator account but when logging in recently only mine has been showing up. After noticing i... Discussion in 'Windows 10 Gaming' started by Mason Smith1, Oct 21, 2022.

  1. Unable to access other user profiles


    My PC should have 2 accounts, mine and my fathersadministrator account but when logging in recently only mine has been showing up. After noticing i checked the user profiles/ family accounts tab in settings and only my account showed up. Even after re-adding his account to the family account list it wont let me sign into it let alone show it on the login page. Also when enabling an administrator thing such as admin cmd page it requires me to put in his pin to access regardless of it showing anywhere.

    :)
     
    Mason Smith1, Oct 21, 2022
    #1

  2. Unable to Access Profile

    Hi Ron,



    Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.

    I apologize for the inconvenience caused to you. We will work together to resolve this issue.



    This issue might occur because of corrupt registry/ user profile settings.



    Please follow some of the below troubleshooting steps and check if you are able to access.



    Try to login to your temporary user account, enable built in administrator account and try to create a new user account from it.

    • Press Windows + X key together on your desktop screen.
    • Click on Command Prompt (admin) to open Command Prompt.
    • Type the following command and hit Enter:
      • net user administrator /active: yes (Check for the spaces)
    • Now log off from the current user and try to login to the administrator account that is enabled.
    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



    Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

    Create a user account

    Create a user account in Windows

    Note: Create a Microsoft account



    Hope this information is helpful. Kindly update the status of the issue, we will be happy to help you.
     
    Deepika Gowda, Oct 21, 2022
    #2
  3. v444 Win User
    script to delete users profile

    A1- i guess local. (please check the attachment,i'm following those steps to do it, if it helps you to figure out if it's on PC or local)
    A2- no i don't need logs.

    Full user delete.docx
     
  4. Unable to access other user profiles

    The User Profile Service service failed the sign-in. User profile cannot be loaded.

    Hello,

    When attempting to login to my computer, I get the following message:

    "The User Profile Service service failed the sign-in.

    User profile cannot be loaded."

    I referred to this Help article,You receive a "The User Profile Service failed the logon” error
    message,


    but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

    Any suggestions?

    Thanks,
     
    Gerald Matthews, Oct 21, 2022
    #4
Thema:

Unable to access other user profiles

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