Windows 10: Unable to Activate Spatial Audio

Discus and support Unable to Activate Spatial Audio in Windows 10 Customization to solve the problem; I want to activate the DTS Headphone:X Spatial Audio that I downloaded and licensed for my Logitech GProX Headset. When I right-click the sound icon,... Discussion in 'Windows 10 Customization' started by LukeSchmidt, Jan 8, 2021.

  1. Unable to Activate Spatial Audio


    I want to activate the DTS Headphone:X Spatial Audio that I downloaded and licensed for my Logitech GProX Headset.


    When I right-click the sound icon, go to spatial audio, and try to turn ANY spatial audio on, it just glitches and remains "off" and then all the spatial audios either disappear or gray out. When I click "off" they come back but then the same thing happens when I try to turn them on.


    When I go to my device settings and try to apply spatial audio, it says "something went wrong while trying to turn on spatial sound".


    I have checked the drivers for my headset as well as ran the troubleshooter multiple times and nothing seems to work. On a completely unrelated but equally irritating note... ever since my Windows 10 updated I cannot run Google Chrome. I have uninstalled and reinstalled it multiple times but it seems like the update will not let me install and use it.


    I need help :

    :)
     
    LukeSchmidt, Jan 8, 2021
    #1
  2. Jose Est Win User

    spatial sound

    Hi,

    Windows Sonic is Microsoft’s audio platform for more immersive audio. It includes integrated spatial sound on Windows, with support for both surround and elevation audio cues.

    We would like to more about your issue:

    • Were there changes made on your device prior to this issue?
    • What troubleshooting steps have you tried so far?

    Looking forward to you prompt response.
     
    Jose Est, Jan 8, 2021
    #2
  3. Adrian3B Win User
    Spatial audio

    For some reason whenever I try to turn on spatial audio, it just doesn't work. I use a steelseries 7 wireless headset and spatial audio worked on my console with no problem but now that u have upgraded to a pc, it just does not work for some reason. I've
    tried installing latest drivers, updating windows, and uninstalling and reinstalling the audio device, non of it helped.
     
    Adrian3B, Jan 8, 2021
    #3
  4. Unable to Activate Spatial Audio

    Spatial Sound

    Hi,

    The Spatial Sound feature is available in Windows 10 but by default, it has been disabled. To enable it, follow the steps below:

    • In the notification area, right-click on the sound icon.
    • In the context menu, click on Playback devices.
    • Select your playback device and then click on Properties.
    • Click on the Spatial sound tab.
    • Select the Spatial sound format you want to apply.

    Get back to us if there is anything else. We'll be glad to help.
     
    Jennifer Bri, Jan 8, 2021
    #4
Thema:

Unable to Activate Spatial Audio

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