Windows 10: Unable to add a family member in microsoft family

Discus and support Unable to add a family member in microsoft family in User Accounts and Family Safety to solve the problem; I am logged in with the admin account and trying to add a family member but in the family and other users option it is saying "We couldn't connect to... Discussion in 'User Accounts and Family Safety' started by jatinsharma2, Mar 20, 2020.

  1. Unable to add a family member in microsoft family


    I am logged in with the admin account and trying to add a family member but in the family and other users option it is saying "We couldn't connect to microsoft family right now, so your family on this device might not be up to date".. Pleaase help me with this!

    :)
     
    jatinsharma2, Mar 20, 2020
    #1
  2. Nikhar_K Win User

    Add member to your Microsoft family in Windows 10

    Hi,

    Thank you for writing to Microsoft Community Forums.

    To add a family member to your Microsoft account, I suggest you to follow the steps from

    Add members to your Microsoft family.

    Hope it helps.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 20, 2020
    #2
  3. Unable to add another family member on the system

    Hi Mel,

    Thank you for posting your query on Microsoft Community.



    I regret the inconvenience caused to you. I will be glad to assist you with your issue.

    It would be grateful if you can reply to this question in order to assist you further:

    • What happens when you try to add a family member on your system?
    • Do you receive any error message or code?
    • Are you logged in with administrator account?
    I suggest you to follow the steps on how to add another family member on your PC and check if it helps:

    Set up family features

    Let us know the results. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Mar 20, 2020
    #3
  4. ch.teoh Win User

    Unable to add a family member in microsoft family

    Unable to add family member

    Unable to add family member with this error message "We couldn't connect to Microsoft family right now, so your family on this device might not be up to date", Please advise what to do next.

    Thanks.

    [Moved from: Windows / Windows 10 / Family]
     
    ch.teoh, Mar 20, 2020
    #4
Thema:

Unable to add a family member in microsoft family

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