Windows 10: Unable to add an account to Mail

Just decided to try switching back to the built-in Mail app, but upon trying to add my account I get this error. If it matters the account I’m trying to add is a Microsoft account (and it’s connected to the user account I’m using) and it’s an Outlook email.

submitted by /u/FloatingMilkshake
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:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Delete mails in Outlook but want to keep mails untouch in webmail

When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.

 

Unable to add account on Mail app. Error - account already exists

Hello JackTexas,

Thank you for writing to Microsoft Community Forums.

I would suggest you few simple steps. Kindly follow the below steps.

Method 1:

• Sometimes it appears there are two different Outlook accounts with the same email address.
  
• Right click and delete the accounts and close the app.
  
• Reopen the Mail app which opens to the inbox screen but with no accounts created, so use the Settings pane to add a new correct email account. Once done hit the sync button.
  

Method 2: Delete all the files not folders from the location:

AppData\Local\Packages\microsoft.windowscommunicationsapps.

Go to Mail app and try to add an account, if Mail app is not available, go ahead and download it from Store.

Method 3: Follow the steps provided by the article on how to
set up email in the Mail app for Windows 10.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Mala.S

Microsoft Community - Moderator