Windows 10: Unable to add exclusion in Windows Security

Discus and support Unable to add exclusion in Windows Security in AntiVirus, Firewalls and System Security to solve the problem; I am trying to exclude a file from being incorrectly quarantined by Windows Security. It is a definite false positive, it is an application I have been... Discussion in 'AntiVirus, Firewalls and System Security' started by MikeGrant65, May 14, 2020.

  1. MIKEGRANT65
    MikeGrant65 Win User

    Unable to add exclusion in Windows Security


    I am trying to exclude a file from being incorrectly quarantined by Windows Security. It is a definite false positive, it is an application I have been using since Windows 7, and has recently been quarantined by Windows Security.

    I go through the following route:


    Windows Security > Virus & Threat protection > Virus & Threat protection settings > Add or remove exclusions


    However, when I attempt to add the file in question I receive the message:


    "Operation did not complete successfully because the file contains a virus or potentially unwanted software."


    I have no other antivirus or antimalware software installed.

    :)
     
    MikeGrant65, May 14, 2020
    #1
  2. RYAN MON1
    Ryan Mon1 Win User

    Unable to Remove Exclusions from Windows Defender

    Thank you for posting back. If you trust a file, file type, folder, or a process that Windows Defender Antivirus has detected as malicious, you can stop Windows Defender Antivirus from alerting you or blocking the program by adding the file to
    the exclusion list. It seems that it was added automatically. We suggest that you follow these steps:

    • Go to Settings and select Update & security.
    • Click Windows Defender.
    • Look for Exclusions and select Add an exclusion.
    • Navigate to the file, folder, or process, and select Exclude this file.

    If the steps provided did not work, we recommend that you boot your device to
    Safe Mode     and redo the process.

    Let us know if you need further assistance.
     
    Ryan Mon1, May 14, 2020
    #2
  3. KARSTEN NEDERGAARD RASMUSSEN
    Karsten Nedergaard Rasmussen Win User
    Karsten Nedergaard Rasmussen, May 14, 2020
    #3
  4. BRINK
    Brink Win User

    Unable to add exclusion in Windows Security

    Unable to remove exclusions


    If they are not listed in the registry, then they are most likely not being excluded.

    However, I need to see a screenshot showing them in your Windows Defender exclusions list to help confirm.
     
    Brink, May 14, 2020
    #4
Thema:

Unable to add exclusion in Windows Security

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