Windows 10: Unable to add money to son's account

Discus and support Unable to add money to son's account in User Accounts and Family Safety to solve the problem; I can't add money to my son's account and as far as I can tell there is no way to get any support. Contact us at Microsoft support We’re having... Discussion in 'User Accounts and Family Safety' started by WyattsDad, Jun 27, 2020.

  1. WyattsDad Win User

    Unable to add money to son's account


    I can't add money to my son's account and as far as I can tell there is no way to get any support.


    Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out. Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out.

    :)
     
    WyattsDad, Jun 27, 2020
    #1
  2. Shawn Brink, Jun 27, 2020
    #2
  3. Jairit Be Win User
    Add money to child's account

    Hi Jeff,

    Perhaps certain steps required to send money to a child's account were skipped. Can you follow the instructions in this
    article and see if the steps you performed are identical?

    Also, where do you receive this error message? Is it on the step where you click "Next" after choosing the amount you want to add or is it upon clicking "Add money"?

    We'll be waiting for your response.
     
    Jairit Be, Jun 27, 2020
    #3
  4. Unable to add money to son's account

    Add money to child's account

    Hello jarit, you'll be pleased to know it is probably almost impossible to skip the steps.

    It is on the "add money" segment.

    Yes, I am classified as an adult.

    The child is registered as a child.

    The add money option is present but I cannot proceed.
     
    Jeff-NomNom, Jun 27, 2020
    #4
Thema:

Unable to add money to son's account

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