Windows 10: Unable to add service in cortana after 1809

Discus and support Unable to add service in cortana after 1809 in Windows 10 Support to solve the problem; Hi, I just updated to build 1809 however there is no option to add a service to Cortana (Spotify). I am logged into a MS account and also completed... Discussion in 'Windows 10 Support' started by Wh1t3, Nov 18, 2018.

  1. Wh1t3 Win User

    Unable to add service in cortana after 1809


    Hi,

    I just updated to build 1809 however there is no option to add a service to Cortana (Spotify). I am logged into a MS account and also completed all updates that are available but still no option.



    Unable to add service in cortana after 1809 [​IMG]



    Unable to add service in cortana after 1809 [​IMG]


    Thanks.

    :)
     
    Wh1t3, Nov 18, 2018
    #1
  2. Ruz San Win User

    Cortana

    Hi,

    A Windows service may be preventing you from enabling Cortana on your computer. Please answer a few things for us to know how we can deliver the best resolution to your concern:

    • Do you get any errors when you switch on Cortana?
    • What suggestions have you tried?

    See Sachin Venkatesh's suggestion on this
    page
    to enable Cortana on your computer.

    Let us know if you're able to fix the problem after following the steps.

    Come back if you need additional assistance.
     
    Ruz San, Nov 18, 2018
    #2
  3. Cortana Off - Unable To Turn Cortana On

    Hello Jamie,

    Thank you for visiting Microsoft Community.

    As per the issue description you are unable to enable Cortana. I would suggest you to refer the discussion in the thread mentioned below which might give you the answer of your query.

    Why is Cortana not available for me on Windows
    10?


    If you have Windows 10 pro installed then you may try the steps provided below and see if it helps.


      • Open Gpedit.msc

        Computer Configuration > Administrative Templates > Windows Components > Search

        Check for: 'Allow Cortana' and 'Do not allow web search'
        – Make sure they are ‘Not Configured’ or set ‘Allow Cortana’ to Enabled and ‘Do not allow web search’ to Disabled

        Open an elevated command prompt and run: gpupdate /force

      • Go to Settings > Verify and correct: Time, Region and Language

        Settings > Apps and Features > Manage optional features > Download Speech Recognition and Text-to-speech

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



    Regards,
     
    Ramesh.Kumar, Nov 18, 2018
    #3
  4. Dewdrop_ Win User

    Unable to add service in cortana after 1809

    Cortana Notebook

    In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

    To enable Cortana, please follow the steps below:

    • Go to Cortana.
    • Go to Settings.
    • Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

    Hope this helps.
     
    Dewdrop_, Nov 18, 2018
    #4
Thema:

Unable to add service in cortana after 1809

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