Windows 10: Unable to backup files

Discus and support Unable to backup files in Windows 10 Installation and Upgrade to solve the problem; After removing the folders I was trying to back up I can not add new folders. I click on 'Add folders' and it gives me options in C or E drive. I... Discussion in 'Windows 10 Installation and Upgrade' started by RobertCattell, Jan 2, 2019.

  1. Unable to backup files


    After removing the folders I was trying to back up I can not add new folders. I click on 'Add folders' and it gives me options in C or E drive. I choose one eg. E:\Users\documents and it attempts to add the folder but the backup folder list remains blank.




    ***Modified title from: Windows 10 backup***

    :)
     
    RobertCattell, Jan 2, 2019
    #1

  2. Error Code 301 unable to backup files

    Hi,

    I realize that you are unable to backup files due to error 301. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • Are you backing up the files to an external HDD?

    • What is the available free space on the external HDD?
    Suggest you to boot the computer in a clean boot state and check if that helps. A clean boot state will help us to determine if any 3rd party service or application is causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows:
    http://support.microsoft.com/kb/929135

    Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

    Keep us informed to help you further.

    Thank you.
     
    Srimadhwa B, Jan 2, 2019
    #2
  3. Bokenzhe Win User
    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • Unable to backup files [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Jan 2, 2019
    #3
  4. Geekoid Win User

    Unable to backup files

    Using network hard drive for backup

    It depends what sort of backup you want to do. If you're happy just backing up regular files, then there are a bazillion (really, that many!) different bits of freeware to do that. There is a good list here:

    Download Back Up Tools for Windows - MajorGeeks

    and pretty much all of them can do network backups. Some even have fancy options like encryption. Really, the most useful thing is just being able to schedule them and know they ran OK.

    You may also want to make a system image backup too, and you'll find that software in the very same list.

    I don't have Windows 8 as yet, so I'm afraid I can't suggest any for that platform. Personally, I use Clonezilla for image backups.
     
    Geekoid, Jan 2, 2019
    #4
Thema:

Unable to backup files

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