Windows 10: Unable to boot up PC

The PC was left on overnight, the Windows 10 Update was NOT installed this morning the PC was working however it now comes up with a SYSTEM SERVICE EXCEPTION. We've followed the instructions on the troubleshooting page to try to get it to boot into safe mode, but this still doesn't work and just runs through a cycle of the manufacturers logo appearing and then the pink screen stating 'We couldn't complete the updates, Undoing changes Don't turn off your computer, it then goes to a blue screen stating 'Your PC ran into a problem and needs to restart . We're just collecting some error info, and then we'll restart for you. Its here it states the Stop code; SYSTEM SERVICE EXCEPTION.


Any help or ideas


Thanks

:)

 

Unable to boot the computer.

Hi Samid,

Thank you for posting your query on Microsoft Community.

Before we proceed, we would require more information to assist you further.

• 
  What is the make and model of your computer?
  

I suggest you check if you are able to boot into Windows Recovery Environment using installation media. Follow the steps provided below and check.

• • Insert the installation USB and boot Windows 10 from it.
  • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
  • Click on ‘Repair your computer’ and select ‘Troubleshoot’.

Check if you are able to boot to this window. If you are unable to boot to this window, I suggest you to contact the manufacturer and check.

Hope this information is helpful. Reply us with this information to assist you further.

Thank you.

 

Unable to boot windows due to missing or corrupt files

Hi Callum,

There are several reasons why your PC isn't booting properly. One of which is because of broken boot data configuration components. To isolate the issue, we highly suggest you to boot your PC in Safe Mode. Given that you cannot access the setup screen, please
follow these steps:

Do the improper shutdown process:

• Turn on your computer.
• When the Windows logo is visible, unplug the computer. Do this thrice.
• At the 4th boot, simply wait for the Windows Recovery Environment window to appear.

After doing the improper shutdown process, please follow these steps:

• On the Choose an option screen, select Troubleshoot.
• Click Advanced options then, Startup Settings.
• Click Restart.
• Once the PC has restarted, press the F4 key to boot in Safe Mode.

Let us know if the resolution worked for you.

 

Boot Process

Hi,

Please suggest me a link that can explain the boot process step by step of ...

• Windows 7,
• Windows 8.1,
• Windows 10,
• Windows Server 2008 R2 and
• Windows Server 2012 R2

With Regards

InTech