Windows 10: Unable to change pin after account got "deleted" says "something went wrong we were not...

Discus and support Unable to change pin after account got "deleted" says "something went wrong we were not... in Windows Hello & Lockscreen to solve the problem; Windows 10One day, when I tried to sign into my Microsoft account, it said "Microsoft Account does not exist". So, I made a new account with the same... Discussion in 'Windows Hello & Lockscreen' started by LuC123676, May 3, 2021.

  1. LuC123676 Win User

    Unable to change pin after account got "deleted" says "something went wrong we were not...


    Windows 10One day, when I tried to sign into my Microsoft account, it said "Microsoft Account does not exist". So, I made a new account with the same email address. This email is also the same one I used for my administrator account. When I clicked "forgot pin" to reset the pin of the account I completed all of the steps, it said something went wrong we were not able to set up your pin.I tried to delete Ngc folder, however, I need admin rights in order to delete the folder.

    :)
     
    LuC123676, May 3, 2021
    #1
  2. Dyan Rey Win User

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, May 3, 2021
    #2
  3. Unable to change anything in my accounts settings on windows 10

    Thank you for responding but the issue is still persisting. Details of the steps are-

    1. Under "Your email and Accounts section" when I try to switch to a local account I get the error 0x80004005 and also in the same section I am unable to add a Microsoft account.

    2. under sign in options

    • when I try to reset my password it says "Something went wrong. try again or select cancel to set up your device later".
    • when I try to create a pin it says "Something went wrong. Try again later."

    3. On trying to sign in store it says "We encountered an error. Please try signing in again later."

    4. On running the command "DISM.exe /Online /Cleanup-image /Scanhealth"


    it said "No component store corruption detected. The operation completed successfully."
     
    GauravKr_iitg, May 3, 2021
    #3
  4. Vesao Win User

    Unable to change pin after account got "deleted" says "something went wrong we were not...

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, May 3, 2021
    #4
Thema:

Unable to change pin after account got "deleted" says "something went wrong we were not...

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