Windows 10: Unable to change screen resolution - Grayed out

Discus and support Unable to change screen resolution - Grayed out in Windows 10 Drivers and Hardware to solve the problem; I have been using two external monitors in addition to the laptop screen successfully for some time. A few days ago, the 3rd monitor attached to a USB... Discussion in 'Windows 10 Drivers and Hardware' started by GeorgeClark4, Nov 19, 2019.

  1. Unable to change screen resolution - Grayed out


    I have been using two external monitors in addition to the laptop screen successfully for some time. A few days ago, the 3rd monitor attached to a USB adapter started showing the screen in a lower resolution (800x600) instead of 1024x768. When I tried to reset the resolution through Windows Settings/Display, only 800x600 shows up and is grayed out allowing no additional selections. Coincidentally, there was a Windows update around the same time. Can anyone provide a solution so that I can reclaim my screen real estate on this 3rd monitor. Thank you.

    :)
     
    GeorgeClark4, Nov 19, 2019
    #1

  2. Screen Resolution too big

    Hello,

    Firstly, try to install all the available Windows Updates and check if it fixes the issue.

    I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

    • Press Windows key and type Change Screen Resolution and click on the option listed.
    • Under resolution try changing the resolution settings.

    Also try to install the latest drivers from the manufacturer website and check.

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.
     
    Anju Thekkethil, Nov 19, 2019
    #2
  3. Screen Resolution

    Hi Daniel,



    Thank you for posting in Microsoft Community.

    I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.




    • Do you see any error message or error code on the screen?

    • What is the model of your computer?

    • Are you able to access the modern apps?


    I suggest you to update the Display Adapter Drivers

    Step 1: Update the Display Adapter driver.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right on the Display Adapter and click on
      Update driver software.
    Refer to: How
    to: Install and Update drivers in Windows 10




    Step 2: Please follow the below steps to change the resolution of the screen and check:

    • Type Change screen resolution in the
      Search
      box from the desktop.
    • Under Resolution search for the Recommended resolution and click on
      Apply.
    • A windows pops up saying "Keep these display settings", then select
      Keep changes.


    I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, Nov 19, 2019
    #3
  4. Unable to change screen resolution - Grayed out

    "Gray Screen of Death"

    Thanks for your informative post!

    I had solved my 2D & gray screen issue using advice posted by erocker (see below)
    Mainly it involves creating a profile and putting higher 2D clocks:

     
    Black Panther, Nov 19, 2019
    #4
Thema:

Unable to change screen resolution - Grayed out

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