Windows 10: Unable to complete a purchase for Dolby Atmos

So I'm trying to buy the full version of Dolby Atmos for Headphones (my 1-month trial is coming to an end) via the Dolby Access app I got from the MS Store. I live in India and when I add a Paypal option for payment in the purchase menu (opened through Access app) and click buy, I'm getting the following error:





I tried going through the MS Support channels (met that chat bot and everything) and I'm getting nowhere. It won't put me in a chat with a real person who I can show the error message. So I decided to use my Visa Debit Card for the purchase, except that now it won't let me change the Country/Region option to anything other than United States. I live in India, my MS account is set with India as my location and I already added a Debit Card to my payment options "For purchases in India", which the app refuses to recognize and continues to have the Country option greyed out:





Help?

:)

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Dolby Atmos

I checked this line:

5. Look for Dolby Atmos to make sure that it is properly installed.

and i have list with my two audio cards :

1. onboard - Realtek High Definition audio

and

2. dedicated Asus xonar DG audio device.

When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

I can confirm that i had spatial sound on previous win10 build

For this part:

• From the Start menu, type in Device Manager, then Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.

i dont have dolby atmos under sound, video and game controllers

 

Dolby Atmos

Check out this article for instructions how to configure it:

How to enable and use Dolby Atmos on Windows 10

http://www.thewindowsclub.com/dolby-atmos-windo...