Windows 10: Unable to complete Windows Update KB4561608

PaulN_645 · Jul 14, 2020

On a user's Windows 10 version 1809 PC, an attempt to install update KB4561608 returns the following message:

"We couldn't complete the updates

Undoing changes

Don't turn off your computer"

After about 12 minutes, the update is successfully undone and the user can access the PC, but KB4561608 still appears as a pending update.

I've already tried manually downloading the corresponding .msu, but the same issue occurs and the update has to be undone.

Does anyone have any suggestions for how I can get KB4561608 installed on this PC successfully?

Thanks,

Paul N.

:)

3Colors · Jul 14, 2020

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.

And thanks for the tip of that program, I'll have it on my list.

Brink · Jul 14, 2020

KB4561608 Cumulative Update Windows 10 v1809 Build 17763.1282 - June 9

June 9, 2020 - KB4561608 (OS Build 17763.1282)

Applies to: Windows 10 version 1809 all editions, Windows Server version 1809, Windows Server 2019 all editions

IMPORTANT We have been evaluating the public health situation and understand the impact this is having on many of our customers. To help ease some of the burdens customers are facing, we are going to delay the scheduled end of service date for the Home, Pro, Pro Education, Pro for Workstations, and IoT Core editions of Windows 10, version 1809 to November 10, 2020. This means devices will receive monthly security updates only from May to November. The final security update for these editions of Windows 10, version 1809 will be released on November 10, 2020 instead of May 12, 2020.

Note This release also contains updates for Microsoft HoloLens (OS Build 17763.1282) released June 9, 2020. Microsoft will release an update directly to the Windows Update Client to improve Windows Update reliability on Microsoft HoloLens that have not updated to this most recent OS Build.

For more information about the various types of Windows updates, such as critical, security, driver, service packs, and so on, please see the following article.

Highlights

Updates to improve security when using Internet Explorer and Microsoft Edge.

Updates to improve security when Windows performs basic operations.

Updates to improve security when using Microsoft Office products.

Updates to improve security when using input devices (such as a mouse, keyboard, or stylus).

Improves security in Microsoft Xbox and the Microsoft Store.

Updates for verifying usernames and passwords.

Updates for storing and managing files.

Improvements and fixes

This security update includes quality improvements. Key changes include:

Addresses an issue that prevents users from updating .msi files from a network folder.

Addresses an issue that causes the promotion of a server to a domain controller to fail. This occurs when the Local Security Authority Subsystem Service (LSASS) process is set as Protected Process Light (PPL).

Security updates to the Microsoft Scripting Engine, Microsoft Edge, Internet Explorer, Windows App Platform and Frameworks, Windows Media, Windows Kernel, Microsoft Graphics Component, Windows Input and Composition, Windows Shell, Microsoft Xbox, the Microsoft Store, Windows Cloud Infrastructure, Windows Fundamentals, Windows Management, Windows Authentication, Windows Cryptography, Microsoft HoloLens, Windows Virtualization, Windows Storage and Filesystems, Windows File Server and Clustering, Windows Hybrid Storage Services, the Microsoft JET Database Engine, and the Windows Update Stack.

If you installed earlier updates, only the new fixes contained in this package will be downloaded and installed on your device.

For more information about the resolved security vulnerabilities, please refer to the Security Update Guide.

Windows Update Improvements
Microsoft has released an update directly to the Windows Update client to improve reliability. Any device running Windows 10 configured to receive updates automatically from Windows Update, including Enterprise and Pro editions, will be offered the latest Windows 10 feature update based on device compatibility and Windows Update for Business deferral policy. This doesn't apply to long-term servicing editions.

Known issues in this update

[table][tr][td]Symptom[/td] [td]Workaround[/td] [/tr] [tr][td]After installing KB4493509, devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."[/td] [td]

Uninstall and reinstall any recently added language packs. For instructions, see Manage the input and display language settings in Windows 10.

Select Check for Updates and install the April 2019 Cumulative Update. For instructions, see Update Windows 10.

Note If reinstalling the language pack does not mitigate the issue, reset your PC as follows:

Go to the Settings app > Recovery.

Select Get Started under the Reset this PC recovery option.

Select Keep my Files.

Microsoft is working on a resolution and will provide an update in an upcoming release.[/td] [/tr] [/table]

How to get this update

Before installing this update

Microsoft strongly recommends you install the latest servicing stack update (SSU) for your operating system before installing the latest cumulative update (LCU). SSUs improve the reliability of the update process to mitigate potential issues while installing the LCU and applying Microsoft security fixes. For general information about SSUs, see Servicing stack updates and Servicing Stack Updates (SSU): Frequently Asked Questions.

If you are using Windows Update, the latest SSU (KB4562562) will be offered to you automatically. To get the standalone package for the latest SSU, search for it in the Microsoft Update Catalog.

Install this update

[table][tr][td]Release Channel[/td] [td]Available[/td] [td]Next Step[/td] [/tr] [tr][td]Windows Update and Microsoft Update[/td] [td]Yes[/td] [td]None. This update will be downloaded and installed automatically from Windows Update.[/td] [/tr] [tr][td]Microsoft Update Catalog[/td] [td]Yes[/td] [td]To get the standalone package for this update, go to the Microsoft Update Catalog website.[/td] [/tr] [tr][td]Windows Server Update Services (WSUS)[/td] [td]Yes[/td] [td]This update will automatically sync with WSUS if you configure Products and Classifications as follows: Product: Windows 10 Classification: Security Updates[/td] [/tr] [/table]

File information

For a list of the files that are provided in this update, download the file information for cumulative update 4561608.

Note Some files erroneously have “Not applicable” in the “File version” column of the CSV file. This might lead to false positives or false negatives when using some third-party scan detection tools to validate the build.
Click to expand...

Source: https://support.microsoft.com/en-us/help/4561608

Direct download links for KB4561608 MSU file from Microsoft Update Catalog:

Download KB4561608 MSU for Windows 10 v1809 32-bit (x86) - 160.7 MB

Download KB4561608 MSU for Windows 10 v1809 64-bit (x64) - 332.6 MB

Download KB4561608 MSU for Windows 10 v1809 ARM64 - 378.9 MB

How to Find Windows 10 Version Number

How to Find Windows 10 Build Number

Known issues and notifications for Windows 10 version 1809 and Windows Server 2019 - Windows Release Information | Microsoft Docs

Resolved issues for Windows 10 version 1809 and Windows Server 2019 - Windows Release Information | Microsoft Docs

Roan T · Jul 14, 2020

Unable to complete updates, specifically (KB4034658) and (KB3186568).

Hi Tery,

We would like to know more about the issue. Please
clarify the following:

Which build of Windows 10
your computer is currently on?

Did you receive any error codes?

What troubleshooting steps have you tried so far?

In the meantime, we suggest that you follow the troubleshooting steps on this
link to fix Windows Update errors.

Regards.

Windows 10: Unable to complete Windows Update KB4561608

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