Windows 10: Unable To Connect Boase Headphones To ASUS Laptop.

trying to set up to my laptop asus and cant get it hook up


***Changed Original Title From: Bose head phone.***

:)

 

Unable to access headphones after upgrading to Windows 10.

Hi Clayton,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand that you are unable to access the headphones after upgrading to Windows 10, do let us know the following to assist you better with this issue:

• What is the make and model of your laptop?
• Is this issue specific only to the headphones?
• Is your headphones working fine on other devices?
• What exactly happens when you try to access the headphones?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10. Try the below and check if it helps.

Step 1: I suggest you to check if the headphones is set to playback device.

Follow the below:

• Connect the headphones to your device.
• Right click on the sound icon at the bottom right corner of the taskbar.
• Click on Playback devices.
• Check if you are able to find the headphone in the list of connected playback devices.
• If yes, click on the icon and then click on Set default option.
• Click on Apply and then on OK.

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Also, visit the computer manufacturer’s website and install the drivers being found and check if it helps.

Hope it helps. Kindly reply back to us with the detailed description of this issue, we will be glad to assist you.

 

No sound from headphone on Asus K50IJ


After installing Windows 10 on an Asus K50IJ laptop, there is sound from the speakers but no sound from the headphone.
Headphone is working on other computers, there seems to be no obvious reason for this, so drivers are OK, etc.
Can anyone suggest a solution other then buying an USB headphone or sound card?

Thanks
Csaba

 

Headphone not working when connected to laptop

Hi Maxwell,

Thank you for posting on Microsoft Community.

We understand that your headphone isn’t working when connected to your laptop . We will be glad to help you with this.

To assist you better, do let us know if your speaker works fine when you unplug the headphone.

Sometimes this issue could occur when you don’t set your headphone/speaker to default.

Please follow the steps below to set your headphone as the default device for audio.

1. Right click on the speaker icon on the notification area (right bottom corner of your screen).

2. Click on “playback”

3. Check if the headphone is listed there, if so, right click
on it and choose enable.

4. Highlight the headphone and click on "Set as Default".

Once you are done with the steps, repeat step 1 and select volume mixer. Please make sure that all the volumes are turned up to the highest and check if it works.

If this doesn’t help, we suggest you to
refer to this link for steps on how to update audio drivers.

Do get back to us with the result and we will be glad to help if you need further assistance.