Windows 10: Unable to connect mobile device to laptop via bluetooth. Windows 11

When I attempt to connect my Android to my laptop, it connects for a few seconds and then disconnects. Prior to this I had no problem connecting.

:)

 

Bluetooth Device not connecting.

• I performed a reset through cloud download of my HP Pavilion 15-dk0050tx Windows 10 Laptop from windows' settings app.
  
• After the reset, I observed that my laptop is unable to connect to my mobile through Bluetooth.
  
• So I tried a few things from "answers.microsoft.com".
  
• What I tried are:
  

1. Updated my windows to the latest version.
   
2. Updated all windows apps from Microsoft Store.
   
3. Updated my all drivers from HP Support Assistant.
   
4. Performed troubleshoot of Bluetooth from Windows' settings.
   
5. Tried to update drivers from the device manager.
   
6. Removed my device from Bluetooth devices & tried to connect.
   
7. Uninstalled my device from the device manager & restarted my laptop.
   
8. Tried to connect my device again but failed.
   
9. To ensure which device(laptop or mobile) has a Bluetooth connectivity issue, I used another mobile but it was also unable to connect.
   

please suggest to me what should I do now

 

How to setup wifi direct settings and connect devices with windows 10 laptop and other mobile phones.

Thanks for getting back, Dee. Since only the mobile devices connected via Wi-Fi Direct following the steps above, then I suggest that you try adding your mobile device on your laptop. Follow these steps:

1. Navigate to Settings > Devices > Bluetooth & other devices.
2. Click Add Bluetooth or other device.
3. Under Add a device, select Everything else.
4. Once your mobile phone appears, select it.
5. Click Done when finished.

If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.

Regards.

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"