Windows 10: unable to connect remotely to desktop at work from personal machine

Discus and support unable to connect remotely to desktop at work from personal machine in Windows 10 Network and Sharing to solve the problem; A user is unable to connect remotely to her desktop at work from a personal machine both Windows 10 error your computer cannot connect to the remote... Discussion in 'Windows 10 Network and Sharing' started by Mario101, May 23, 2020.

  1. Mario101 Win User

    unable to connect remotely to desktop at work from personal machine


    A user is unable to connect remotely to her desktop at work from a personal machine both Windows 10
    error your computer cannot connect to the remote desktop gateway server
    RD Gateway Server credentials popup appears, with logon attempt failed.


    The user account was locking out on the local machine.

    I connected to the users machine at work:
    Flushed the dns resolver cache
    Cleared Temporary Files.
    Deleted Cookies / Temp Files / History / Saved passwords / Forms from all the browsers.
    Deleted all Prefetch files.
    Deleted unwanted tasks.
    Removed stored passwords from Control Panel.
    Removed unwanted applications from Start-up skype

    The Account no longer locks out but rdp still requests RDGW server credentials.
    I re-created the RDP session for the user but the issue still ongoing when attempting to remote, error your computer can't connect to the remote computer because the remote desktop gateway server is temporarily unavailable.
    The user has to try multiple times before the connection is established. I remotely logged on to the users machine at work from my home office but did not have the same issue, rdp connected fine every time. Of course remote connections are allowed on the remote machine else I would not be able to connect. Not sure of the relevance but the user is running AVG AV. Our server team have identified an issue whereby users can connect to their machine remotely only after 3 or 4 connection attempts. This user seems to have a bigger problem connecting. Any help would be appreciated.

    :)
     
    Mario101, May 23, 2020
    #1
  2. RFT OB1 Win User

    Remote Desktop Connection problem with Virtual Machine

    We made the big mistake of configuring a WINDOWS-10 VM to allow for Remote Desktop Connections. We are unable to disassociate the VM from RDM. We can no longer access the VM!!! The following is the pertinenet
    information:

    • Server is running Windows-10 Professional 64 with Hyper-V installed.
    • VM is Windows-10 Professional 64.
    • In VM allowed Remote Desktop Connections.
    • From server successfully connected to VM via RDM.
    • Closed RDM connection. Unable to access VM.
    • Turned off VM from Hyper-V Manager.
    • Attempted to restart VM, unable to connect via Hyper-V from message box the following is displayed:

      Video Remoting was disconnected. The virtual maching is currently using the Remote X 3D video adapter. A user is currently connected via Remote Desktop Connect to the virtual machine by using Remote Desktop Connection.
    • Connected via Remote Desktop Connection. Attempted to turn off allowing Remote Desktop Connection. VM hung.
    • VM Wouldn't turn off via Hyper-V manager.
    • Shutdown host system and rebooted.
    • Unable to connect via console or RDM.
    • Shutdown host system and rebooted.
    • Deleted VM via Hyper-V Manager.
    • Restored VM system disk from backup prior to RDM usage.
    • Created new VM. the messages in itm 7 above are displayed.
    What can be done to recover? Why does Hyper-V retain a broken connection?
     
    RFT OB1, May 23, 2020
    #2
  3. Kari Win User
    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
  4. unable to connect remotely to desktop at work from personal machine

    Remote Desktop not working for my Windows/10 machine

    I restored a computer to original Windows/10, set it to allow remote access, and still can't access it using Remote Desktop from another machine.

    They are both network connected to the same wireless router.

    I'm logged into the same Microsoft account on both.

    I'm trying to access it using either computername or IP address - neither works.

    I CAN successfully run TRACERT using either computername or IP address and both work.

    Windows Firewall does not list an application named "Remote Desktop" (still doesn't connect even if I turn the firewall off).

    Thoughts? Suggestions?
     
    DaveFromNH, May 23, 2020
    #4
Thema:

unable to connect remotely to desktop at work from personal machine

Loading...
  1. unable to connect remotely to desktop at work from personal machine - Similar Threads - unable connect remotely

  2. Not able to connect to remote windows server winrm, from one machine. Other machine works...

    in Windows 10 Customization
    Not able to connect to remote windows server winrm, from one machine. Other machine works...: Hi, I have 3 computer 01, 010994 and 024166. Now, from 010994 I am able to successfully run `test-wsman 01` and it works but from 024166 it gives me following error test-wsman : <f:WSManFault xmlns:f="http://schemas.microsoft.com/wbem/wsman/1/wsmanfault" Code="2150858770"...
  3. Remote Desktop connects to a remote machine on one network but not others.

    in AntiVirus, Firewalls and System Security
    Remote Desktop connects to a remote machine on one network but not others.: Hello, I am using mobile network hotspot to connect from my HomePC to a remote machine through VPN. I do not face any issues when I try to connect through Vodafone network where the speed is around just 8-9 Mbps but I could not connect through other networks like Three/EE...
  4. Remote Desktop Connection

    in Windows 10 Customization
    Remote Desktop Connection: I can't connect "Remote Desktop Connection" Error: Your computer could not connect to another console session on the remote computer because you already have a session in progress. Computer = DESKTOP-C0B2Q1...
  5. Remote Desktop Connection Suddenly Not Working

    in Windows 10 Ask Insider
    Remote Desktop Connection Suddenly Not Working: I was using this earlier and everything was fine. Now I'm trying and it says 'Remote desktop can't find the computer. This might mean it does not belong to the specified netork. Verify the computer name and domain that you are trying to connect to.' Nothing has been changed...
  6. Remote desktop connection

    in Windows 10 Support
    Remote desktop connection: Hello, Total newbie here, so not sure where to post this. Did Microsoft just recently remove remote desktop connection? I've been using it for a couple of years now, and use it to connect with my work network. Today, it wouldn't connect, and when I checked my settings, it...
  7. Unable to use clipboard function from Remote Desktop to Local Machine

    in Windows 10 Network and Sharing
    Unable to use clipboard function from Remote Desktop to Local Machine: Hi Support, I have been able to use the clipboard (copy and paste) previously from the Remote Desktop to my local machine without issue. However, suddenly the function is not working for the past few days. It grayed out when I tried to paste the item from Remote to local...
  8. Unable to connect to computer through remote desktop.

    in Windows 10 Network and Sharing
    Unable to connect to computer through remote desktop.: I am trying to set up Remote Desktop and have updated all of the settings accordingly on the laptop I am trying to remote to. I am able to remote from my computer when I am sitting right next to the laptop, but when I am at home and try to remote to it, I get an error saying...
  9. remote desktop connection not working

    in Windows 10 Network and Sharing
    remote desktop connection not working: Hi, I'm trying to connect to my PC from my Android device remotely (via Microsoft RDP app), using a dns server (from dynu.net). Through LAN (same network), I can connect without a problem, but through WAN (outside of the local network) I get an error 0x3000062. RDP is...
  10. Unable to connect to Remote Desktop in Windows 10

    in Windows 10 Drivers and Hardware
    Unable to connect to Remote Desktop in Windows 10: Tried to log in using the Remote Desktop and it says it is configuring the remote session and then just disappears. . I've never seen this behavior before and I was stumped . however I was able to login with the same credentials on a different machine. Could this be due to...