Windows 10: Unable to connect to Microsoft apps

My PC cannot connect to a number of Microsoft services. For example, Windows Mail, Edge, Microsoft Store etc. I received different error messages. Sometimes they say: Check your network connection or try again later, sometimes: Page could not be loaded, or just Cannot reach this page

:)

 

Unable to install Garmin Connect Mobile app from Microsoft Store

Hi James,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to install the Garmin Connect Mobile app from Microsoft store after uninstalling it.



I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Reset the store cache.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   wsreset and hit enter.
   

The store will restart automatically after the command completes.



Method 2:



Sign out and sign in again to store.

1. Open Microsoft store by clicking on the
   Store icon on the taskbar.
   
2. Now on the top right corner click on the
   account icon and click on the account name.
   
3. Now click on Sign out to sign out of Microsoft Store.
   
4. Click on the account icon again and click on
   Sign in.
   
5. Login with the Microsoft account.
   

If the issue persists, I would also suggest you to check and confirm if the store app is updated and the region, time & language settings are set accordingly. You can refer the steps in the article on
Microsoft Store does not launch
to help you through this process.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Unable to connect your Phone app with PC

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while using phone app on your PC. I appreciate your time and effort in trying to resolve the issue. I would like to know, have you tried connecting the devices on the same subnet?



As you have already tried resetting the app many times, I would suggest you to uninstall and re-install the app and check if that helps. Follow the steps mentioned below to uninstall the Your Phone app.

1. Press Windows + X key and select Windows PowerShell (Admin).
2. Now type in the command: Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage
   
3. Restart the PC

After restarting the PC, install the app from
Microsoft Store.



In addition, as you have mentioned that you are using a firewall to allow traffic between the devices, I would suggest you to disable the firewall and check if you are able to connect.



Note: If you disable the security software or firewall, the system might be temporarily exposed to security threats and risks. Please make sure to turn it on after performing the steps.



If the issue persist, please get back to us with the result of troubleshooting steps to assist you further with the issue.

Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.