Windows 10: Unable to connect to my Microsoft account from the Settings menu

Discus and support Unable to connect to my Microsoft account from the Settings menu in AntiVirus, Firewalls and System Security to solve the problem; Hi, After installing Win10 on my laptop one year ago i decided to disconnect my microsoft account to my session. I am now using my laptop with a... Discussion in 'AntiVirus, Firewalls and System Security' started by EniotnaEG, Oct 29, 2020.

  1. EniotnaEG Win User

    Unable to connect to my Microsoft account from the Settings menu


    Hi,

    After installing Win10 on my laptop one year ago i decided to disconnect my microsoft account to my session.

    I am now using my laptop with a 'local session'.

    Yesterday i tried to connect back my account went to 'settings' -> 'Connect' on the top of the winow , and at this point a pop up appears and says

    ' You need an app to open this ms-chx link', i click 'OK', then nothing happens....


    Any help would be appreciated


    Kind regards to all

    :)
     
    EniotnaEG, Oct 29, 2020
    #1

  2. Unable to set up Microsoft Account

    Hi CrossFitDerek,

    Thank you for posting the query on Microsoft Community.

    I am sorry to know that you are unable to set up Microsoft account on Windows 10.

    Do not worry, will assist you with the issue.

    • Are you able to log into Microsoft account online?
    • What error message you receive when you enter the new password?
    I suggest you to try the steps provided, in the link below.

    Sign in with a Microsoft account:

    http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Oct 29, 2020
    #2
  3. angus Win User
    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Oct 29, 2020
    #3
  4. Vesao Win User

    Unable to connect to my Microsoft account from the Settings menu

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Oct 29, 2020
    #4
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Unable to connect to my Microsoft account from the Settings menu

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