Windows 10: Unable to connect to my NAS drive

Discus and support Unable to connect to my NAS drive in Windows 10 Software and Apps to solve the problem; Windows 11.I would appreciate some help to be able to connect back to my NAS drive e.g. Data \\NAS47F6B8 Z:The drive is shown as always in Explorer as... Discussion in 'Windows 10 Software and Apps' started by Vincent_J, Nov 2, 2024.

  1. Vincent_J Win User

    Unable to connect to my NAS drive


    Windows 11.I would appreciate some help to be able to connect back to my NAS drive e.g. Data \\NAS47F6B8 Z:The drive is shown as always in Explorer as NAS47F6B8 and i also another file/folder - Data \\NAS47F6B8 Z: This has always been there. When i click on Data \\NAS47F6B8 Z: i get an error connection - "An error occurred while reconnecting Z: to \\NAS47F6B8\Data, Microsoft Windows Network: The local device name is already in use. This connection has not been restored."

    :)
     
    Vincent_J, Nov 2, 2024
    #1
  2. MaloK Win User

    Connecting NAS - mapping of drives

    Ok, If you want, we can do a step by step troubleshooting of your current situation: If you are able to ping your Machine and it responds. Code:
    Try to view if your NAS appears on the Network List: Code:
    If Your NAS appears on the list, try to view it: Code:
    The available shares will be listed there. Then Try to List the content of one of the directories: Code:
    This should list the content of the directory, If all this works Try to map a drive on one share: Code:
    Pls reply with the "response" of the first "encounter" of a non positive output. This exercise should reveal if you have a Network or Protocol or Cipher or Authentication problem.
     
    MaloK, Nov 2, 2024
    #2
  3. Peters48 Win User
    RPC error: cannot connect to NAS drive

    Since upgrading from Win7(64) to Win10(64), I have been unable to connect to my NAS drive (\\NET_DRIVE). While I can see the drive in windows for mapping a drive, File Explorer and Network Sharing, when I try to map the drive, I get the following error:
    \\NET_DRIVE is not accessible.... A remote procedure call (RPC) protocol error occurred.

    • The NAS drive is connected to my WiFi router, not to a remote computer.
    • The user profile I'm using has administrative rights
    • This problem did not occur when running Windows 7. It started when I upgraded to Windows 10
    How can I fix this so I can access my NAS drive?
     
    Peters48, Nov 2, 2024
    #3
  4. Gino Des Win User

    Unable to connect to my NAS drive

    Windows 10 & NAS Box

    Hi Peter,

    A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

    • How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
    • Are you using a program provided by the manufacturer of your NAS box to access it?
    • Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
    in the following thread: Unable to see NAS drive on Network - Win 10 PC.

    Keep us updated on the status of the issue, and we will be glad to assist you further.
     
    Gino Des, Nov 2, 2024
    #4
Thema:

Unable to connect to my NAS drive

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