Windows 10: Unable to connect to online games such as in steam etc

Recently I built this new computer, everything seemed fine. I can browse the internet with fast speeds etc. however I am unable to play online games in applications such as steam or origin. When I restart I am sometimes able to connect to csgo servers for 5 minutes or so but then lose connection. I have tried turning off my firewall and turning of the firewall on my router but I am unsure of what to do. I am running windows 10 64 bit version 18363.418 - any suggestions?

:)

 

Steam

Hi Sam,

There are several reasons why you are unable to play the game that you installed using the Steam Client. It is possible that the app is corrupted or the permission settings are not enabled on your PC. To resolve your concern, we suggest that you reset the
app.

This process can help restore corrupted game installation files. Here's how:

• Press the Windows key on your keyboard, and then click the Settings icon.
  
• Select System, and then select Apps & features.
  
• Find the game, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

You may visit this
link for the instructions on how to enable app permissions on your PC.

Make sure that you are using an administrator account to launch the app. If you are still experiencing the same issue, remove the
ClientRegistry.blob file by following the steps below:

• Close the Steam Client and go to the Steam root folder or C:\Program Files (x86)\Steam.
• Look for the ClientRegistry.blob file.
• Make a copy of the file and change it to a different file name. (for example, copy.ClientRegistry.blog)
• Delete the original file.
• Launch the Steam Client and run your game again.

If the issue persists, you may relocate the Steam Client by performing the steps below:

• Close the Steam Client app and go to the Steam installation folder.
• Browse for the installation files that you would like to move.
• Delete all of the files inside that folder except the SteamApps & Userdata and Steam.exe.
• You may cut and paste the whole Steam installation folder to a default storage location on your PC.
• Launch the app again and make sure to log in using your account.

After signing in, you'll need to change the default installation path for the games that you will install in the future. Here's how:

• Launch the Steam Client and go to the Settings
  menu.Select Steam Library Folders from the
  Downloads tab.
• You may create a new path by selecting Add Library Folder. All future installations will go directly to the newly created path.
• Right-click on the newly created path and make sure that it is set to default.

If you are still unable to play your games using the Steam Client, we recommend that you contact
Steam Support directly for additional solutions in fixing the app and its components.

Should you have any other queries, you can contact us anytime.

 

Windows 10 Steam game crashes

Hi,

To assist you better, I would like to ask some questions:

• Does the issue occur only with Steam games or all games?
• Are you able to view videos?
• What is the make and model of your computer?

I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

Keep us posted on the status for further assistance.

 

Steam games won't launch on Windows 10?

Hi Oaasfari,

Thank you for being a part of Windows 10.

Before we proceed, I need more information to help you better.

• Which are all the Steam games you are unable to launch?
• Do you get any error message/code when you try to launch the game?

If the Steam games are not working in Windows 10 then, I would suggest you to contact the Games manufacturer for further assistance and check if the Game is compatible with Windows 10.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

http://windows.microsoft.com/en-us/windows-10/support

Reply with necessary information and we will be happy to help you further.

Thank you.