Windows 10: Unable to connect to public wifi on my Dell laptop (running Windows 10)

Discus and support Unable to connect to public wifi on my Dell laptop (running Windows 10) in Windows 10 Network and Sharing to solve the problem; Hi Everyone In the last few months, my laptop has suddenly decided to stop connecting to public wifi (for example, in Starbucks). I'm not sure what... Discussion in 'Windows 10 Network and Sharing' started by vlazonica, Aug 15, 2019.

  1. vlazonica Win User

    Unable to connect to public wifi on my Dell laptop (running Windows 10)


    Hi Everyone


    In the last few months, my laptop has suddenly decided to stop connecting to public wifi (for example, in Starbucks). I'm not sure what the issue is. I have tried problem shooting including turning off the firewall, uninstalling and reinstalling the relevant drivers, shutting off and restarting my laptop etc.


    What happens is my laptop will say it's connected to the network - but every time I try to get on a website this appears:


    Unable to connect to public wifi on my Dell laptop (running Windows 10) 7cf90d30-b208-4fb5-9391-128846b5c2e7?upload=true.png


    I've tried using Windows Internet Explorer and Firefox to see if it's an issue with Chrome, but I've had the same problem with these browsers as well.


    When I was actually in Starbucks I checked my network and I had the following screen:


    Unable to connect to public wifi on my Dell laptop (running Windows 10) a00d0003-8801-4a41-ab95-31da8ef315b4?upload=true.png


    As you can see, it says I'm connected to the internet - so I'm not sure what the issue is. Can anyone help please? It would be really good if I could get this resolved as this is pretty much making my laptop useless outside my house.


    (Before posting this message I've already checked existing threads and I've tried the suggested solutions but with no luck). BTW, I'm running TotalAV protection and I haven't been able to fiddle with the settings to make this work.


    Thank you

    :)
     
    vlazonica, Aug 15, 2019
    #1

  2. Can't connect to certain public WiFi.

    Hi,

    To better assist you with the public WiFi connection issue, please answer the following questions:

    • Which Windows version is currently running on your phone?
    • Are you able to connect your phone to other public WiFi hotspot?
    • What troubleshooting steps have you tried so far?

    Regards.
     
    Rommel Diw, Aug 15, 2019
    #2
  3. francis Win User
    using mob phone connected to i/net via public wifi to connect laptop


    Hi, recently purchased new laptop with windows 10 installed. I currently use public/open wifi connection to connect to the internet for non private surfing (private matters dealt with via payg dongle). However, this open wifi connection can be erratic (whereas previous laptop running windows 7 connected as and when requested). Once connected, it is faultless and speedy enough for my needs. I have also marked this connection as ‘automatic’.
    I know that it is not the signal strength, it is simply the initial connection, with which my new laptop seems to struggle with! My screen shows all available networks so is picking up all correct signals. When I click ‘connect’ it will go through the motions for approx 2-3 seconds and then say ‘unable to connect to this network’ and other times, it will say ‘connecting’ and will go through these motions, and will continue to say ‘connecting’ for 15 minutes and longer or until I get sick of waiting!
    On the occasions when it does finally ‘connect’, it will begin with a message in the ‘action centre’ saying ‘click on message to connect to open wifi’-it will then go to the open/public wifi homepage and connect-from thereon, I am fine.
    Why won’t my laptop connect as easily to open wifi as last machine did on windows 7, and why does it continually say ‘unable to connect to internet’ or remain in ‘connecting’ mode?
    A further query I have (apologies) is when my laptop refuses to connect to internet as above, my mobile phone connects to the open wifi easily so I certainly know that it is not the distance that is in question, or the strength of signal-bearing this in mind, is it possible to connect my laptop and mobile phone via usb and possible to use my phone when it is connected to the open wifi source to connect my laptop to internet via this route? If so, would somebody give me step by step instructions to connect this way, please. The phone I currently have is a 3g sony xperia mini pro (which I am sure you can gather I have had for few years now!)
    Many thanks for all replies and all assistance is gratefully received.
     
    francis, Aug 15, 2019
    #3
  4. tmork Win User

    Unable to connect to public wifi on my Dell laptop (running Windows 10)

    Laptop unable to automatically connect to university wifi


    Hello,

    as the Title says, ever since upgrading to windows 10, my laptop will not automatically connect to my university wifi. It simply says (translated from german) "connection to this network is impossible".
    to bypass this issue i have to go to the "known networks" list and make my laptop forget the university wifi network.
    after that i can manually connect to the wifi and it prompts me to type in my id and pass as it is supposed to, then it logs me in. It is (obviously) a public network, so i suppose its got to do something with security settings, but i didnt find anything that would seem to solve the issue.
    things ive tried:
    • change frequency of 802.11 to 20MHz only (from automatically).
    • enable FIPS encryption.
    • Update my network adapters drivers.
    • manually type in the id and pw in the specific networks settings

    the thing is, when i had win7 on this laptop it would always autoconnect to this network, it only happened after installing win10.

    edit: fixed typo in title
     
    tmork, Aug 15, 2019
    #4
Thema:

Unable to connect to public wifi on my Dell laptop (running Windows 10)

Loading...
  1. Unable to connect to public wifi on my Dell laptop (running Windows 10) - Similar Threads - Unable connect public

  2. Windows 10 Public WiFi connections

    in Windows 10 Network and Sharing
    Windows 10 Public WiFi connections: Hello, I have a Dell XPS 13 with all the latest Dell and Microsoft updates installed. I can attach to a public wifi but can't get internet access. I can access any private network without any issues. Tried using Firefox, Chrome and MS Edge without success and disabling all...
  3. Connecting to Public WiFi

    in Windows 10 Network and Sharing
    Connecting to Public WiFi: Since the latest update was pushed last week, I cannot connect to public WiFi networks that require verification on a browser after making the connection (Google Starbucks). Any suggestions?...
  4. My Laptop will not connect to my Wifi

    in Windows 10 Network and Sharing
    My Laptop will not connect to my Wifi: It's a Asus X401A1 Intel celeron b830 1.80ghz 4gb ram. Qualcomm Atheros AR9485 is my wireless network adapter. Tried reinstalling the network drive. Uninstalling. Disabling. Upgraded my Laptop from Windows 8 to 10. Tried Network reset It'll occasionally come up with...
  5. Unable to connect to my wifi on Windows 10 Laptop

    in Windows 10 Network and Sharing
    Unable to connect to my wifi on Windows 10 Laptop: Hello, I have been unable to connect my windows 10 laptop to my Home Wifi since the last windows upgrade. This has really been uncomfortable for me, can someone please sort this out and tell me how to enable network discovery to find my Home wifi again. Thank you....
  6. Windows 10 not connecting to public wifi

    in Windows 10 Network and Sharing
    Windows 10 not connecting to public wifi: Why has no effort been made to rectify the problem with windows 10 connecting to public WiFi, I purchased a tablet just so i could use whilst away at work and the only connection i have available is the company public WiFi which my tablet will not connect to. I have tried so...
  7. Wifi Connection Issues in Public Locations

    in Windows 10 Network and Sharing
    Wifi Connection Issues in Public Locations: I recently upgraded my HP to windows 10. I was able to get the Internet Explorer to reinstall and I have internet accessability when working from home. But when I try to work remotely, I am unable to connect to a public wifi? Please advice or help. Thank you...
  8. Unable to connect to public Wifi, windows 10

    in Windows 10 Network and Sharing
    Unable to connect to public Wifi, windows 10: Hi guys, I had a look around and tried different solutions proposed but so far nothing solved. I also searched on this forum, but still nothing useful found. If I missed the right topic, I'm sorry, I'll provide to erase this asap. My problem is that I'm not able to access...
  9. No wifi connection on my laptop

    in Windows 10 Network and Sharing
    No wifi connection on my laptop: Hey guys, I'm running the latest Windows 10 1709 build, with latest updates. I have an Hp Folio 9470M laptop and last night my wifi icon at the bottom was gone. I can connect by Ethernet but no option for wireless connectivity. Going into the network settings, there is...
  10. connecting to home wifi but set as public??

    in Windows 10 Network and Sharing
    connecting to home wifi but set as public??: So i've connect to my home wifi and for whatever reason windows 10 didnt ask me like 7 if its home, work or public its just automatically put my home wifi as public any way to change this or a setting that i am missing. 11511